Retaining Customer Loyalty should be one of the main objectives for your hostel. It's much more cost-efficient to keep a customer than to try and gain new ones for your hostel. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your hostel allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your hostel. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your hostel.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your hostel, or let our automated system offer products depending on previous customer's habits for your hostel.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your hostel allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your hostel.
Thanks to our Customer Loyalty for your hostel system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your hostel. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your hostel (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your hostel.
The various tools we've developed in our system allow you to view every interaction a customer for your hostel has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your hostel.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your hostel. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your hostel.
Being aware of the importance of generating (and monetizing) leads for your hostel, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your hostel.
Customer Loyalty is the perfect system for your insurance company in Montmagny, for your NPO in Lévis, for your transportation company in Montérégie, for your hockey league in Rivière-du-Loup, for your hotel in Côte-des-Neiges, for your restaurant in Rosemont, for your business in Lévis, for your company in Gatineau, for your SME in Québec Maritime, for your car dealership in Saint-Léonard, for your startup in Drummondville, for your small town in Bas-Saint-Laurent, for your store in Repentigny, for your shop in La Prairie, for your thrift shop in La Prairie, for your shoe store in Bromont, for your clothing store in Saint-Jérôme, for your electronics store in Nord-du-Québec, for your robotics store in Pointe-Claire, for your eyewear store in Saguenay, for your furniture store in Quebec, for your construction company in Saint-Hyacinthe, for your hostel in Brossard, for your lodging in Terrebonne, for your camping in East-Broughton, for your outfitter in Baie-Comeau, for your printing house in Saint-Jean-sur-Richelieu, for your financial services company in Gaspé, for your organization in Princeville, for your nonprofit organization in Saguenay, for your non profit organization in Verdun, for your small business in Mascouche, for your insurance broker in Quebec, for your human ressources in Boisbriand, for your non profit in Rosemont, for your HR in Saguenay-Lac-Saint-Jean, for your warehouse in Drummondville, for your bed and breakfast in Saint-Hubert, for your spa in Sorel-Tracy, for your brewery in Lasalle, for your city in La Prairie, for your town in Trois-Pistoles, for your microbrewery in Dorval, for your association in Saint-Laurent, for your tourism association in Saint-Georges, for your regional tourism association in Pierrefonds, for your RTA in Plateau-Mont-Royal, for your pub in Côte-des-Neiges, for your bistro in Boisbriand, for your salon in Nord-du-Québec, for your hairdressing salon in Black Lake, for your beauty salon in NDG, for your plumbing company in Quebec City
Parfait merci!!!! Pascal
« Un grand merci à toute l'équipe de Numérique Technologies inc., qui assure depuis 6 ans la conception graphique, nos mises à jour, notre mise en marché et notre hébergement du site Internet du Manoir des Érables. Numérique Technologies inc. et son équipe sont les artisans techniques de notre site. Merci donc pour votre très grand professionnalisme, votre service à la clientèle exceptionnel, votre fiabilité et votre disponibilité. » Jean
Merci beaucoup ! C'est apprécié. Pierre-Luc