Retaining Customer Loyalty should be one of the main objectives for your non profit. It's much more cost-efficient to keep a customer than to try and gain new ones for your non profit. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your non profit allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your non profit. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your non profit.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your non profit, or let our automated system offer products depending on previous customer's habits for your non profit.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your non profit allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your non profit.
Thanks to our Customer Loyalty for your non profit system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your non profit. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your non profit (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your non profit.
The various tools we've developed in our system allow you to view every interaction a customer for your non profit has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your non profit.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your non profit. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your non profit.
Being aware of the importance of generating (and monetizing) leads for your non profit, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your non profit.
Customer Loyalty is the perfect system for your insurance company in Longueuil, for your NPO in Beauport, for your transportation company in Mauricie, for your hockey league in the South Shore, for your hotel in Montreal, for your restaurant in Verdun, for your business in Drummondville, for your company in Beauceville, for your SME in La Prairie, for your car dealership in Rivière-du-Loup, for your startup in Saint-Jean-sur-Richelieu, for your small town in Saint-Jérôme, for your store in Repentigny, for your shop in Mont-Tremblant, for your thrift shop in Drummondville, for your shoe store in Pierrefonds, for your clothing store in Baie-Comeau, for your electronics store in Napierville, for your robotics store in Repentigny, for your eyewear store in Repentigny, for your furniture store in Ottawa, for your construction company in Nord-du-Québec, for your hostel in Magog, for your lodging in Repentigny, for your camping in Trois-Rivières, for your outfitter in Nord-du-Québec, for your printing house in Hochelaga-Maisonneuve, for your financial services company in Sept-Îles, for your organization in Sainte-Thérèse, for your nonprofit organization in Sainte-Thérèse, for your non profit organization in Mirabel, for your small business in Terrebonne, for your insurance broker in the Eastern Townships, for your human ressources in the Laurentians, for your non profit in Chandler, for your HR in Lévis, for your warehouse in Saint-Hyacinthe, for your bed and breakfast in Dorval
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Toutes mes félicitations! Très bien fait, très beau et un autre beau succès à venir! Claude