Retaining Customer Loyalty should be one of the main objectives for your NPO. It's much more cost-efficient to keep a customer than to try and gain new ones for your NPO. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your NPO allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your NPO. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your NPO.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your NPO, or let our automated system offer products depending on previous customer's habits for your NPO.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your NPO allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your NPO.
Thanks to our Customer Loyalty for your NPO system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your NPO. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your NPO (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your NPO.
The various tools we've developed in our system allow you to view every interaction a customer for your NPO has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your NPO.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your NPO. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your NPO.
Being aware of the importance of generating (and monetizing) leads for your NPO, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your NPO.
Customer Loyalty is the perfect system for your insurance company in Boucherville, for your NPO in Bromont, for your transportation company in Nord-du-Québec, for your hockey league in Rimouski, for your hotel in Mascouche, for your restaurant in Côte-des-Neiges, for your business in Côte-des-Neiges, for your company in Trois-Rivières, for your SME in Lasalle, for your car dealership in Thetford Mines, for your startup in Montreal, for your small town in Saguenay-Lac-Saint-Jean, for your store in Granby, for your shop in Drummondville, for your thrift shop in Pointe-Claire, for your shoe store in La Prairie, for your clothing store in Magog, for your electronics store in Saint-Eustache, for your robotics store in the Eastern Townships, for your eyewear store in Abitibi-Témiscamingue, for your furniture store in Trois-Rivières, for your construction company in Bas-Saint-Laurent, for your hostel in Saint-Laurent, for your lodging in Repentigny, for your camping in Sept-Îles, for your outfitter in Mauricie, for your printing house in NDG, for your financial services company in the Magdalen Islands, for your organization in Princeville, for your nonprofit organization in Mirabel, for your non profit organization in Lac-Saint-Jean, for your small business in Candiac, for your insurance broker in North Montreal, for your human ressources in Lasalle, for your non profit in Estrie, for your HR in Bas-Saint-Laurent, for your warehouse in Gaspésie, for your bed and breakfast in Rivière-du-Loup, for your spa in Lachine, for your brewery in Canada, for your city in Saguenay, for your town in Canada, for your microbrewery in Estrie, for your association in Black Lake, for your tourism association in Saint-Léonard, for your regional tourism association in La Prairie, for your RTA in Trois-Rivières, for your pub in Mirabel, for your bistro in Montmagny, for your salon in Thetford Mines, for your hairdressing salon in Pierrefonds, for your beauty salon in Napierville, for your plumbing company in Rosemont
Merci pour ton aide!!! Claude
Nous allons mettre en branle la plate forme très bientôt. Je suis très sastisfait. Jean
C'est vraiment super! Julia