Retaining Customer Loyalty should be one of the main objectives for your outfitter. It's much more cost-efficient to keep a customer than to try and gain new ones for your outfitter. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your outfitter allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your outfitter. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your outfitter.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your outfitter, or let our automated system offer products depending on previous customer's habits for your outfitter.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your outfitter allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your outfitter.
Thanks to our Customer Loyalty for your outfitter system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your outfitter. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your outfitter (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your outfitter.
The various tools we've developed in our system allow you to view every interaction a customer for your outfitter has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your outfitter.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your outfitter. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your outfitter.
Being aware of the importance of generating (and monetizing) leads for your outfitter, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your outfitter.
Customer Loyalty is the perfect system for your insurance company in the Eastern Townships, for your NPO in Sept-Îles, for your transportation company in Chandler, for your hockey league in Côte-Nord, for your hotel in Saguenay-Lac-Saint-Jean, for your restaurant in Thetford Mines, for your business in Bas-Saint-Laurent, for your company in Beauceville, for your SME in Lac-Saint-Jean, for your car dealership in Rosemont, for your startup in Candiac, for your small town in Baie-Comeau, for your store in Rimouski, for your shop in Candiac, for your thrift shop in La Prairie, for your shoe store in Centre-du-Québec, for your clothing store in Rimouski, for your electronics store in Sainte-Thérèse, for your robotics store in Beauport, for your eyewear store in NDG, for your furniture store in Trois-Rivières, for your construction company in Saint-Jean-sur-Richelieu, for your hostel in Chicoutimi, for your lodging in Pierrefonds, for your camping in North Montreal, for your outfitter in Boucherville, for your printing house in Lanaudière, for your financial services company in Lac-Saint-Jean, for your organization in Montreal, for your nonprofit organization in Sorel-Tracy, for your non profit organization in Baie-Comeau, for your small business in Pierrefonds, for your insurance broker in Thetford Mines, for your human ressources in Shawinigan, for your non profit in Chandler, for your HR in Côte-des-Neiges, for your warehouse in Sorel-Tracy, for your bed and breakfast in Shawinigan, for your spa in Côte-des-Neiges, for your brewery in Chaudière-Appalaches, for your city in Terrebonne, for your town in Québec Maritime, for your microbrewery in Plateau-Mont-Royal, for your association in Montreal, for your tourism association in Mauricie, for your regional tourism association in Black Lake, for your RTA in Abitibi-Témiscamingue, for your pub in Laval, for your bistro in La Prairie, for your salon in Terrebonne, for your hairdressing salon in Mirabel, for your beauty salon in Baie-Comeau, for your plumbing company in Saint-Hubert
Your cooperation has been stellar (possibly the best I have seen so far). Belinda
J'ai lu ce matin que le site Internet de l'association touristique des Iles-de-la-Madeleine a remporté un prix et que vous êtes impliqués dans le projet. Félicitations ! Marie-Claude
« Conseils, efficacité, rapidité de traitement de nos demandes, à l'écoute de leurs clients, prix concurrentiels, tels sont les atouts qui nous ont fait choisir Numérique pour la re-création et l'hébergement de notre site Internet. Entièrement satisfaits, nous leur accordons toute notre confiance. » André