Retaining Customer Loyalty should be one of the main objectives for your RTA. It's much more cost-efficient to keep a customer than to try and gain new ones for your RTA. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your RTA allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your RTA. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your RTA.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your RTA, or let our automated system offer products depending on previous customer's habits for your RTA.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your RTA allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your RTA.
Thanks to our Customer Loyalty for your RTA system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your RTA. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your RTA (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your RTA.
The various tools we've developed in our system allow you to view every interaction a customer for your RTA has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your RTA.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your RTA. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your RTA.
Being aware of the importance of generating (and monetizing) leads for your RTA, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your RTA.
Customer Loyalty is the perfect system for your insurance company in Ottawa, for your NPO in Sorel-Tracy, for your transportation company in Quebec, for your hockey league in Gaspésie, for your hotel in Nuns' Island, for your restaurant in Lachenaie, for your business in Saint-Jean-sur-Richelieu, for your company in Saint-Eustache, for your SME in Gatineau, for your car dealership in Mauricie, for your startup in Saint-Georges, for your small town in Sept-Îles, for your store in Mont-Tremblant, for your shop in Shawinigan, for your thrift shop in Outaouais, for your shoe store in Centre-du-Québec, for your clothing store in Kirkland, for your electronics store in Saint-Hyacinthe, for your robotics store in Mauricie, for your eyewear store in Gaspésie, for your furniture store in Beauport, for your construction company in Québec Maritime, for your hostel in Saint-Hubert, for your lodging in Trois-Pistoles, for your camping in Saint-Hyacinthe, for your outfitter in Chateauguay, for your printing house in Québec Maritime, for your financial services company in Saint-Laurent, for your organization in Anjou, for your nonprofit organization in Drummondville, for your non profit organization in Mascouche, for your small business in Saint-Jean-sur-Richelieu, for your insurance broker in Lasalle, for your human ressources in Mascouche, for your non profit in Lachenaie, for your HR in Anjou, for your warehouse in Rimouski, for your bed and breakfast in Repentigny, for your spa in Quebec, for your brewery in Chaudière-Appalaches, for your city in Centre-du-Québec, for your town in Plessisville, for your microbrewery in Lanaudière, for your association in Bas-Saint-Laurent, for your tourism association in Granby, for your regional tourism association in Bromont, for your RTA in Chateauguay, for your pub in Montreal, for your bistro in Bas-Saint-Laurent, for your salon in Quebec City, for your hairdressing salon in Nuns' Island, for your beauty salon in Côte-des-Neiges, for your plumbing company in East-Broughton
Parfait. Merci pour tes suggestions et ton bon travail. Brigitte
Merci pour votre superbe efficacité! Kathleen
Merci pour ta super efficacité ! Jean-François