Retaining Customer Loyalty should be one of the main objectives for your shop. It's much more cost-efficient to keep a customer than to try and gain new ones for your shop. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your shop allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your shop. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your shop.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your shop, or let our automated system offer products depending on previous customer's habits for your shop.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your shop allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your shop.
Thanks to our Customer Loyalty for your shop system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your shop. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your shop (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your shop.
The various tools we've developed in our system allow you to view every interaction a customer for your shop has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your shop.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your shop. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your shop.
Being aware of the importance of generating (and monetizing) leads for your shop, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your shop.
Customer Loyalty is the perfect system for your insurance company in Tremblant, for your NPO in Princeville, for your transportation company in Lévis, for your hockey league in Gaspé, for your hotel in Pointe-Claire, for your restaurant in Victoriaville, for your business in Quebec, for your company in Boisbriand, for your SME in Anjou, for your car dealership in Mont-Tremblant, for your startup in Drummondville, for your small town in the South Shore, for your store in Montmagny, for your shop in Victoriaville, for your thrift shop in Repentigny, for your shoe store in Thetford Mines, for your clothing store in Hochelaga-Maisonneuve, for your electronics store in Gaspésie, for your robotics store in NDG, for your eyewear store in North Montreal, for your furniture store in Montreal, for your construction company in Québec Maritime, for your hostel in Outaouais, for your lodging in Saint-Jérôme, for your camping in Rivière-du-Loup, for your outfitter in Sorel-Tracy, for your printing house in Montreal, for your financial services company in Sorel-Tracy, for your organization in Quebec City, for your nonprofit organization in Quebec City, for your non profit organization in Gaspésie, for your small business in Abitibi-Témiscamingue, for your insurance broker in Pierrefonds, for your human ressources in Lachine, for your non profit in Gatineau, for your HR in East-Broughton, for your warehouse in Gaspé, for your bed and breakfast in Estrie, for your spa in Rivière-du-Loup, for your brewery in Sorel-Tracy, for your city in Drummondville, for your town in Shawinigan, for your microbrewery in Rosemont, for your association in Montmagny, for your tourism association in Outaouais, for your regional tourism association in Terrebonne, for your RTA in Chicoutimi, for your pub in Côte-des-Neiges, for your bistro in Robertsonville, for your salon in NDG, for your hairdressing salon in Ottawa, for your beauty salon in Côte-Nord, for your plumbing company in Saint-Hyacinthe
Tu es vraiment HOT! : ) Kimberley
Merci pour l'excellent suivi de nos demandes. Au plaisir. Sarah
bravo pour ta nomination, André