Retaining Customer Loyalty should be one of the main objectives for your small business. It's much more cost-efficient to keep a customer than to try and gain new ones for your small business. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your small business allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your small business. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your small business.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your small business, or let our automated system offer products depending on previous customer's habits for your small business.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your small business allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your small business.
Thanks to our Customer Loyalty for your small business system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your small business. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your small business (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your small business.
The various tools we've developed in our system allow you to view every interaction a customer for your small business has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your small business.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your small business. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your small business.
Being aware of the importance of generating (and monetizing) leads for your small business, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your small business.
Customer Loyalty is the perfect system for your insurance company in Quebec City, for your NPO in Dorval, for your transportation company in Chicoutimi, for your hockey league in Saint-Jean-sur-Richelieu, for your hotel in Lachenaie, for your restaurant in Princeville, for your business in Trois-Rivières, for your company in Repentigny, for your SME in Pierrefonds, for your car dealership in Lachine, for your startup in Dorval, for your small town in Centre-du-Québec, for your store in Sainte-Thérèse, for your shop in Saint-Georges, for your thrift shop in Sainte-Thérèse, for your shoe store in Trois-Pistoles, for your clothing store in Lasalle, for your electronics store in Lachine, for your robotics store in Montérégie, for your eyewear store in Centre-du-Québec, for your furniture store in Lac-Saint-Jean, for your construction company in Canada, for your hostel in Centre-du-Québec, for your lodging in North Montreal, for your camping in Saint-Laurent, for your outfitter in Longueuil, for your printing house in Magog, for your financial services company in the South Shore, for your organization in Rimouski, for your nonprofit organization in Drummondville, for your non profit organization in Rimouski, for your small business in Princeville, for your insurance broker in Lachine, for your human ressources in Candiac, for your non profit in Brossard, for your HR in Pierrefonds, for your warehouse in Montérégie, for your bed and breakfast in Trois-Pistoles, for your spa in Chicoutimi, for your brewery in Nuns' Island, for your city in the Eastern Townships, for your town in Trois-Rivières, for your microbrewery in Sherbrooke, for your association in Beauport, for your tourism association in Lévis, for your regional tourism association in Longueuil, for your RTA in Quebec, for your pub in Saint-Jérôme, for your bistro in Centre-du-Québec, for your salon in Shawinigan, for your hairdressing salon in Côte-des-Neiges, for your beauty salon in Bromont, for your plumbing company in Plateau-Mont-Royal
Parfait! Merci beaucoup. PS. Ca super bien été au salon. Aucun bogue, logiciel super! Alors je tiens a te dire merci! : ) Kimberley
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