Retaining Customer Loyalty should be one of the main objectives for your warehouse. It's much more cost-efficient to keep a customer than to try and gain new ones for your warehouse. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
Our marketing automation system for your warehouse allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Even though this isn't really marketing automation, it's still a great way to keep customers for your warehouse. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your warehouse.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your warehouse, or let our automated system offer products depending on previous customer's habits for your warehouse.
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer segmentation for your warehouse allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your warehouse.
Thanks to our Customer Loyalty for your warehouse system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your warehouse. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your warehouse (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your warehouse.
The various tools we've developed in our system allow you to view every interaction a customer for your warehouse has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your warehouse.
Knowing someone has shown interest in your product is a good start when trying to close a deal for your warehouse. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your warehouse.
Being aware of the importance of generating (and monetizing) leads for your warehouse, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your warehouse.
Customer Loyalty is the perfect system for your insurance company in Mascouche, for your NPO in Saint-Jean-sur-Richelieu, for your transportation company in La Prairie, for your hockey league in Rivière-du-Loup, for your hotel in NDG, for your restaurant in Joliette, for your business in Mirabel, for your company in Tremblant, for your SME in Chandler, for your car dealership in the Eastern Townships, for your startup in Quebec, for your small town in Black Lake, for your store in Nuns' Island, for your shop in Chandler, for your thrift shop in Plateau-Mont-Royal, for your shoe store in Gaspésie, for your clothing store in Sherbrooke, for your electronics store in Chaudière-Appalaches, for your robotics store in Hochelaga-Maisonneuve, for your eyewear store in Montmagny, for your furniture store in Saint-Hyacinthe, for your construction company in Chaudière-Appalaches, for your hostel in Laval, for your lodging in Dorval, for your camping in Dorval, for your outfitter in Shawinigan, for your printing house in Plessisville, for your financial services company in Trois-Rivières, for your organization in Beauceville, for your nonprofit organization in Sainte-Thérèse, for your non profit organization in the Laurentians, for your small business in Pointe-Claire, for your insurance broker in Gatineau, for your human ressources in Kirkland, for your non profit in Terrebonne, for your HR in Chateauguay, for your warehouse in Plateau-Mont-Royal, for your bed and breakfast in Quebec City, for your spa in Sainte-Thérèse, for your brewery in Rivière-du-Loup, for your city in Terrebonne, for your town in Baie-Comeau, for your microbrewery in Pointe-Claire, for your association in Sherbrooke, for your tourism association in Lanaudière, for your regional tourism association in Côte-Nord, for your RTA in Sept-Îles, for your pub in Gatineau, for your bistro in Victoriaville, for your salon in Terrebonne, for your hairdressing salon in Kirkland, for your beauty salon in Lanaudière, for your plumbing company in Montreal
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