Retaining Customer Loyalty should be one of the main objectives for your non profit. It's much more cost-efficient to keep a customer than to try and gain new ones for your non profit. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
E-mail reminders for your non profit
Our marketing automation system for your non profit allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Similar products for your non profit
Even though this isn't really marketing automation, it's still a great way to keep customers for your non profit. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your non profit.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your non profit, or let our automated system offer products depending on previous customer's habits for your non profit.
Automatically send promotional e-mails for your non profit
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer Hyper-segmentation for your non profit
Customer segmentation for your non profit allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your non profit.
Thanks to our Customer Loyalty for your non profit system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your non profit. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Customer profiling for your non profit
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your non profit (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your non profit.
The various tools we've developed in our system allow you to view every interaction a customer for your non profit has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your non profit.
Lead generator for your non profit
Knowing someone has shown interest in your product is a good start when trying to close a deal for your non profit. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your non profit.
Being aware of the importance of generating (and monetizing) leads for your non profit, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your non profit.
Customer Loyalty is the perfect system for your insurance company in Tremblant, for your NPO in Granby, for your transportation company in Nord-du-Québec, for your hockey league in Longueuil, for your hotel in Mascouche, for your restaurant in Rivière-du-Loup, for your business in Terrebonne, for your company in Bromont, for your SME in Lévis, for your car dealership in Mont-Tremblant, for your startup in Montérégie, for your small town in Quebec City, for your store in Charlottetown, for your shop in Vancouver, for your thrift shop in Toronto, for your shoe store in Fredericton, for your clothing store in Abitibi-Témiscamingue, for your electronics store in NDG, for your robotics store in Canada, for your eyewear store in the Laurentians, for your furniture store in North Montreal, for your construction company in Beauport, for your hostel in Pierrefonds, for your lodging in Rimouski, for your camping in Black Lake, for your outfitter in Quebec, for your printing house in the Eastern Townships, for your financial service company in La Prairie, for your organization in Brossard, for your nonprofit organization in Calgary, for your non profit organization in Côte-Nord, for your small business in Rimouski, for your insurance broker in Hochelaga-Maisonneuve, for your human ressources in Saint-Hubert, for your non profit in Saint-Laurent, for your HR in Lévis, for your warehouse in Saint-Eustache, for your bed and breakfast in Saint-Eustache, for your spa in Centre-du-Québec, for your brewery in Sept-Îles, for your city in Pointe-Claire, for your town in Repentigny, for your microbrewery in Anjou, for your association in Chicoutimi, for your tourism association in Granby, for your regional tourism association in Bas-Saint-Laurent, for your RTA in Laval, for your pub in Pointe-Claire, for your bistro in Whitehorse, for your salon in Kirkland, for your hairdressing salon in Anjou, for your beauty salon in Plateau-Mont-Royal, for your plumbing company in Napierville, for your sugar shack in Dorval, for your agency in Chateauguay