Retaining Customer Loyalty should be one of the main objectives for your SME. It's much more cost-efficient to keep a customer than to try and gain new ones for your SME. That's why we developed a wide range of marketing automation tools like Customer Loyalty that will allow you retain customer loyalty.
E-mail reminders for your SME
Our marketing automation system for your SME allows you to send targeted e-mails directly to any customer that previously used one of your services, or purchased a product, and that, after a specific delay for each e-mail. For example, someone who purchased a season's pass for skiing would receive an e-mail inviting them to renew their pass the following fall.
Same thing if someone purchased a specific product. For example, we know that someone needs to make their oil change around twice a year. Our system will automatically send an e-mail to inform them that they need to make they're due for their oil change and they can purchase everything they need with a simple click.
Similar products for your SME
Even though this isn't really marketing automation, it's still a great way to keep customers for your SME. When purchasing, it's crucial that you diversify your offerings to give you the greatest chance of closing a sale for your SME.
Sites like Amazon have understood that for a while now. For each product you view, they'll also offer a list of similar products and/or products that other customers have purchased at the same time as buying this one. Our system allows you to either specify exactly which products you want to display for your SME, or let our automated system offer products depending on previous customer's habits for your SME.
Automatically send promotional e-mails for your SME
A customer who previously purchased one of your products is always susceptible to purchase it again. That's why we developed a system that automatically sends an e-mail to every customer who previously purchased that product.
So for every previous order for this product, the customer will receive an e-mail inviting them to take advantage of this limited time offer. It allows you to keep contact with your customers and you know that each e-mail that was sent has a great chance of monitezation since it was targeted directly to your customers who you know have a great interest in that specific product.
Customer Hyper-segmentation for your SME
Customer segmentation for your SME allows you to better target your promotions and concentrate your energy (and budget) where it really counts. Our system allows a really intricate segmentation of customers for your SME.
Thanks to our Customer Loyalty for your SME system, you'll be able to not only send automated e-mails, but also manually send targeted e-mails to customers that are more likely to end up purchasing products for your SME. For example, you'll be able to send a specific promotion to customers who have previously purchased a certain product in the last couple of months, but who haven't purchased another product recently. It's a great way to not only push recurring purchases but complementary purchases as well!
Customer profiling for your SME
Being awayre of exactly who you're talking to is of the utmost importance today. Knowing a customer's profile for your SME (what he's interested in, if he knows about all your services, if he recently ordered any products, etc.) doesn't only allow our automated system to better target him, but also a sales team for your SME.
The various tools we've developed in our system allow you to view every interaction a customer for your SME has had with you. Whether it's a visit on your website, a product order or just any read or click in one of your many newsletters, you'll be able to get a general view of your customers' interests for your SME.
Lead generator for your SME
Knowing someone has shown interest in your product is a good start when trying to close a deal for your SME. That's why we created a Customer Loyalty system that automatically generates leads depending on customers' habits for your SME.
Being aware of the importance of generating (and monetizing) leads for your SME, our Customer Loyalty system makes an automatic follow-up for each lead it encountered. For example, you know that a customer has viewed your latest promotion but never ended up purchasing it, our system will be able to contact that specific customer again to try and close the deal for your SME.
Customer Loyalty is the perfect system for your insurance company in Verdun, for your NPO in Montmagny, for your transportation company in Saint-Hyacinthe, for your hockey league in Boucherville, for your hotel in Sorel-Tracy, for your restaurant in Granby, for your business in Gaspé, for your company in Shawinigan, for your SME in Côte-Nord, for your car dealership in Saint-Léonard, for your startup in Mirabel, for your small town in Chandler, for your store in Ottawa, for your shop in Saint-Georges, for your thrift shop in Saguenay, for your shoe store in Saint-Jean-sur-Richelieu, for your clothing store in Joliette, for your electronics store in Chaudière-Appalaches, for your robotics store in Verdun, for your eyewear store in Lac-Saint-Jean, for your furniture store in East-Broughton, for your construction company in Black Lake, for your hostel in the Laurentians, for your lodging in Robertsonville, for your camping in Saint-Hyacinthe, for your outfitter in Lac-Saint-Jean, for your printing house in Victoriaville, for your financial services company in Joliette, for your organization in Gatineau, for your nonprofit organization in Baie-Comeau, for your non profit organization in Thetford Mines, for your small business in Quebec City, for your insurance broker in Quebec City, for your human ressources in Brossard, for your non profit in Saguenay-Lac-Saint-Jean, for your HR in Abitibi-Témiscamingue, for your warehouse in Shawinigan, for your bed and breakfast in Rivière-du-Loup, for your spa in Thetford Mines, for your brewery in Trois-Pistoles, for your city in Shawinigan, for your town in Sherbrooke, for your microbrewery in Lanaudière, for your association in North Montreal, for your tourism association in Pierrefonds, for your regional tourism association in Bromont, for your RTA in Chicoutimi, for your pub in Brossard, for your bistro in Centre-du-Québec, for your salon in Outaouais, for your hairdressing salon in Sept-Îles, for your beauty salon in Quebec City, for your plumbing company in Côte-des-Neiges, for your sugar shack in Lévis