How to configure e-mails for your bistro
View our technical support page for your bistro to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your bistro might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your bistro?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your bistro and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Ottawa, for your NPO in Drummondville, for your transportation company in Chambly, for your hockey league in Thetford Mines, for your hotel in Abitibi-Témiscamingue, for your restaurant in La Prairie, for your business in Longueuil, for your company in Magog, for your SME in Mont-Tremblant, for your car dealership in Saint-Georges, for your startup in Napierville, for your small town in Robertsonville, for your store in Pierrefonds, for your shop in Saguenay, for your thrift shop in the Magdalen Islands, for your shoe store in Montmagny, for your clothing store in Shawinigan, for your electronics store in Saint-Eustache, for your robotics store in Candiac, for your eyewear store in Montmagny, for your furniture store in Verdun, for your construction company in Quebec City, for your hostel in Longueuil, for your lodging in Mauricie, for your camping in North Montreal, for your outfitter in Québec Maritime, for your printing house in Beauceville, for your financial services company in the South Shore, for your organization in Pierrefonds, for your nonprofit organization in Plessisville, for your non profit organization in Victoriaville, for your small business in Centre-du-Québec, for your insurance broker in Saint-Laurent, for your human ressources in Saguenay, for your non profit in the South Shore, for your HR in the Magdalen Islands, for your warehouse in Boisbriand, for your bed and breakfast in Pointe-Claire, for your spa in Joliette, for your brewery in North Montreal, for your city in Beauceville, for your town in Chaudière-Appalaches, for your microbrewery in Kirkland, for your association in Brossard, for your tourism association in Nord-du-Québec, for your regional tourism association in the Magdalen Islands, for your RTA in the Eastern Townships, for your pub in Lac-Saint-Jean, for your bistro in Bas-Saint-Laurent, for your salon in Canada, for your hairdressing salon in Bas-Saint-Laurent, for your beauty salon in Lac-Saint-Jean, for your plumbing company in Saint-Eustache
Vous êtes géniaux ! Merci !! Marie-Émilie
Oh cool à date ça a l'air de faire du code clean :P contrairement aux wordpress… Abel