How to configure e-mails for your business
View our technical support page for your business to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your business might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your business?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your business and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Trois-Rivières, for your NPO in North Montreal, for your transportation company in Quebec, for your hockey league in Chateauguay, for your hotel in Saint-Hubert, for your restaurant in Saint-Jean-sur-Richelieu, for your business in Plessisville, for your company in Kirkland, for your SME in Plateau-Mont-Royal, for your car dealership in the Magdalen Islands, for your startup in Quebec, for your small town in Tremblant, for your store in NDG, for your shop in Saint-Laurent, for your thrift shop in Longueuil, for your shoe store in Plessisville, for your clothing store in Lévis, for your electronics store in Trois-Pistoles, for your robotics store in Sept-Îles, for your eyewear store in Lachine, for your furniture store in Candiac, for your construction company in Gaspésie, for your hostel in Robertsonville, for your lodging in Saguenay, for your camping in Saint-Hyacinthe, for your outfitter in Canada, for your printing house in Ottawa, for your financial services company in Robertsonville, for your organization in Saint-Léonard, for your nonprofit organization in Saint-Hubert, for your non profit organization in Lévis, for your small business in Saint-Eustache, for your insurance broker in Brossard, for your human ressources in Candiac, for your non profit in Lévis, for your HR in Mirabel, for your warehouse in Shawinigan, for your bed and breakfast in Baie-Comeau, for your spa in Candiac, for your brewery in Saguenay-Lac-Saint-Jean, for your city in Lévis, for your town in Saguenay, for your microbrewery in Plessisville, for your association in Joliette, for your tourism association in NDG, for your regional tourism association in Mont-Tremblant, for your RTA in Trois-Pistoles, for your pub in Joliette, for your bistro in Princeville, for your salon in Kirkland, for your hairdressing salon in Baie-Comeau, for your beauty salon in Montérégie, for your plumbing company in Quebec, for your sugar shack in Saint-Laurent
Nous travaillons avec Numérique depuis plus de 10 ans. Pour notre nouveau site, nous avons choisi de reconduire le mandat avec cette équipe dynamique et proactive. Numérique sait mettre en place rapidement nos stratégies et les modifications visuelles qui correspondent à nos attentes et surtout aux besoins de nos clients. Nous aimons travailler avec eux, car nous retrouvons l'esprit d'équipe fort collaborateur que nous entretenons au sein de l'Auberge Godefroy. Marie-Eve
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Bonjour à toute l'équipe Numérique, Un petit mot simplement pour vous remercier de la carte de Noël et les bons souhaits. Vous êtes la première et la seule entreprise qui m'avez envoyé non seulement une carte avec de bons souhaits mais un rabais de reconnaissance en l'utilisant comme sous-verre. Malgré le tout petit contrat avec vous, je vous remercie pour cette reconnaissance et votre esprit de développement durable. Joyeuses fêtes et meilleurs vœux pour cette nouvelle année à toute l'équipe Numérique. Rose-Marie