fr

Answers to your most commont questions for your business

How to configure e-mails for your business

View our technical support page for your business to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.
e.g.: http://webmail.domaine.com

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your business might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "person@mydomain.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your business?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your business and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Drummondville, for your NPO in Trois-Pistoles, for your transportation company in Sherbrooke, for your hockey league in Bromont, for your hotel in Saint-Jean-sur-Richelieu, for your restaurant in Sherbrooke, for your business in Montreal, for your company in Shawinigan, for your SME in Ottawa, for your car dealership in Rimouski, for your startup in Trois-Pistoles, for your small town in Bromont, for your store in Brossard, for your shop in Granby, for your thrift shop in Gatineau, for your shoe store in Terrebonne, for your clothing store in Saint-Jean-sur-Richelieu, for your electronics store in Sept-Îles, for your robotics store in Chambly, for your eyewear store in Montreal, for your furniture store in Victoriaville, for your construction company in Chicoutimi, for your hostel in Quebec City, for your lodging in Thetford Mines, for your camping in Lévis, for your outfitter in Gatineau, for your printing house in Lévis, for your financial services company in Tremblant, for your organization in Ottawa, for your nonprofit organization in Drummondville, for your non profit organization in Granby, for your small business in Longueuil, for your insurance broker in the South Shore, for your human ressources in Drummondville, for your non profit in Saint-Georges, for your HR in Tremblant, for your warehouse in Trois-Rivières

.

Magnifique site plus dynamique avec photos défilantes. Numerique a bien compris nos besoins de rafraichir notre image par notre site internet tout en respectant la mutation graduelle de notre mission et de nos activités  Serge

Nous avons fait le site Internet de CUA. Elle a tellement aimé le service et l'outil que lors de son changement d'emploi à la MRC du Granit elle nous a contacté dès son entré. Maintenant elle fait la même chose à la Ville de Mégantic. Lors de la tragédie du 6 juillet dernier, les bureaux de la MRC ont été détruits. Tout ce qu'il leur restait était leur cellulaire et le site/intranet. Tout a été stable et c'est avec nos outils qu'ils ont pu continuer de communiqué. Elle tenait à nous en faire part ! Karine

« Conseils, efficacité, rapidité de traitement de nos demandes, à l'écoute de leurs clients, prix concurrentiels, tels sont les atouts qui nous ont fait choisir Numérique pour la re-création et l'hébergement de notre site Internet. Entièrement satisfaits, nous leur accordons toute notre confiance. » André

Reviews

Nous utilisons des cookies pour améliorer nos services. En poursuivant votre navigation sur le site, vous acceptez leur utilisation. Plus d'informations

OK