How to configure e-mails for your camping in Mirabel
View our technical support page for your camping in Mirabel to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your camping in Mirabel might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your camping in Mirabel?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your camping in Mirabel and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Hubert, for your NPO in Lachenaie, for your transportation company in Gaspé, for your hockey league in Nuns' Island, for your hotel in Pointe-Claire, for your restaurant in Longueuil, for your business in Princeville, for your company in Candiac, for your SME in Ottawa, for your car dealership in the Eastern Townships, for your startup in Estrie, for your small town in Brossard, for your store in Kirkland, for your shop in Rosemont, for your thrift shop in Rivière-du-Loup, for your shoe store in Verdun, for your clothing store in Rosemont, for your electronics store in La Prairie, for your robotics store in Terrebonne, for your eyewear store in Shawinigan, for your furniture store in Montreal, for your construction company in Drummondville, for your hostel in Lévis, for your lodging in Ottawa, for your camping in Montmagny, for your outfitter in Verdun, for your printing house in Quebec, for your financial services company in Tremblant, for your organization in East-Broughton, for your nonprofit organization in Chambly, for your non profit organization in Saint-Hyacinthe, for your small business in Beauport, for your insurance broker in Trois-Rivières, for your human ressources in Centre-du-Québec, for your non profit in Laval, for your HR in Côte-Nord, for your warehouse in Quebec, for your bed and breakfast in Mont-Tremblant
Merci beaucoup pour la rapidité d'exécution. Audrey
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