How to configure e-mails for your car dealership
View our technical support page for your car dealership to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your car dealership might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your car dealership?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your car dealership and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Quebec, for your NPO in Canada, for your transportation company in Outaouais, for your hockey league in Quebec City, for your hotel in Ottawa, for your restaurant in Baie-Comeau, for your business in Robertsonville, for your company in Sorel-Tracy, for your SME in Lasalle, for your car dealership in Gatineau, for your startup in Trois-Pistoles, for your small town in Quebec, for your store in Gatineau, for your shop in Robertsonville, for your thrift shop in Victoriaville, for your shoe store in Rosemont, for your clothing store in Napierville, for your electronics store in Robertsonville, for your robotics store in Estrie, for your eyewear store in Brossard, for your furniture store in Rivière-du-Loup, for your construction company in Chateauguay, for your hostel in Beauceville, for your lodging in Lac-Saint-Jean, for your camping in Verdun, for your outfitter in Kirkland, for your printing house in Black Lake, for your financial services company in East-Broughton, for your organization in Laval, for your nonprofit organization in North Montreal, for your non profit organization in Ottawa, for your small business in Lanaudière, for your insurance broker in Boisbriand, for your human ressources in Beauport, for your non profit in Gatineau, for your HR in Saint-Jean-sur-Richelieu, for your warehouse in Chaudière-Appalaches, for your bed and breakfast in Mont-Tremblant, for your spa in Beauport, for your brewery in Dorval, for your city in Saint-Léonard, for your town in Bromont, for your microbrewery in the Laurentians, for your association in Lévis, for your tourism association in Shawinigan, for your regional tourism association in Côte-Nord, for your RTA in Ottawa, for your pub in Rosemont, for your bistro in Rosemont, for your salon in Montreal, for your hairdressing salon in Princeville, for your beauty salon in Thetford Mines, for your plumbing company in Chaudière-Appalaches
Merci pour ton bon travail, Kim
Une équipe motivée, impliquée et invertie dans l'atteinte de nos besoins! Répond rapidement et efficacement! Merci Marie
Super, merci pour le suivi rapide comme toujours ! Jean-François