How to configure e-mails for your city in Chambly
View our technical support page for your city in Chambly to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your city in Chambly might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your city in Chambly?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your city in Chambly and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Hyacinthe, for your NPO in Boucherville, for your transportation company in Saint-Hyacinthe, for your hockey league in Saint-Jérôme, for your hotel in Quebec, for your restaurant in Montreal, for your business in Saint-Jérôme, for your company in Saint-Hubert, for your SME in Rimouski, for your car dealership in Chicoutimi, for your startup in Dorval, for your small town in Saint-Laurent, for your store in Saguenay, for your shop in Beauport, for your thrift shop in Lachine, for your shoe store in Estrie, for your clothing store in Lanaudière, for your electronics store in Beauport, for your robotics store in North Montreal, for your eyewear store in the South Shore, for your furniture store in Lac-Saint-Jean, for your construction company in Verdun, for your hostel in the Eastern Townships, for your lodging in Boisbriand, for your camping in Tremblant, for your outfitter in Joliette, for your printing house in Lachenaie, for your financial services company in Nord-du-Québec, for your organization in La Prairie, for your nonprofit organization in the South Shore, for your non profit organization in Beauport, for your small business in Chandler, for your insurance broker in Magog, for your human ressources in the South Shore, for your non profit in Lévis, for your HR in Côte-des-Neiges, for your warehouse in Mauricie, for your bed and breakfast in Shawinigan, for your spa in Rivière-du-Loup, for your brewery in Bas-Saint-Laurent, for your city in Saint-Georges, for your town in Terrebonne, for your microbrewery in Gaspé, for your association in Rosemont, for your tourism association in Saint-Jérôme, for your regional tourism association in the Eastern Townships, for your RTA in Côte-Nord, for your pub in Boucherville, for your bistro in Longueuil, for your salon in Saguenay, for your hairdressing salon in Saint-Jean-sur-Richelieu, for your beauty salon in Shawinigan, for your plumbing company in Rosemont, for your sugar shack in Rimouski
Merci en passant pour le bon travail actuellement…vous livrez…c'est plaisant et vous travaillez bien… On lâche pas..des projets..on en a :) Philippe
Merci beaucoup pour ce beau message! C'est vraiment gentil de ta part! : ) Le fait que le module est très «user-friendly» et bien fait aide beaucoup! ;) Kimberley
Merci pour tous vos bons services! Richard