How to configure e-mails for your city in Shawinigan
View our technical support page for your city in Shawinigan to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your city in Shawinigan might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your city in Shawinigan?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your city in Shawinigan and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Boisbriand, for your NPO in Gatineau, for your transportation company in Saint-Jean-sur-Richelieu, for your hockey league in Chicoutimi, for your hotel in Black Lake, for your restaurant in Rimouski, for your business in Gaspé, for your company in Chaudière-Appalaches, for your SME in Bas-Saint-Laurent, for your car dealership in Thetford Mines, for your startup in Boucherville, for your small town in Kirkland, for your store in Sainte-Thérèse, for your shop in Black Lake, for your thrift shop in Laval, for your shoe store in Napierville, for your clothing store in Chicoutimi, for your electronics store in Baie-Comeau, for your robotics store in the South Shore, for your eyewear store in Black Lake, for your furniture store in Sept-Îles, for your construction company in the Eastern Townships, for your hostel in Saint-Hubert, for your lodging in Candiac, for your camping in the Eastern Townships, for your outfitter in Shawinigan, for your printing house in Gatineau, for your financial services company in Québec Maritime, for your organization in Plessisville, for your nonprofit organization in Napierville, for your non profit organization in Mascouche, for your small business in Canada, for your insurance broker in Lanaudière, for your human ressources in Chateauguay, for your non profit in Black Lake, for your HR in Brossard, for your warehouse in Saint-Jean-sur-Richelieu, for your bed and breakfast in Nord-du-Québec, for your spa in Saint-Jérôme, for your brewery in Mascouche, for your city in Gaspé, for your town in Saint-Georges, for your microbrewery in Nord-du-Québec, for your association in the Laurentians, for your tourism association in Bromont, for your regional tourism association in Bromont, for your RTA in Saint-Laurent, for your pub in Baie-Comeau, for your bistro in Lasalle, for your salon in Québec Maritime, for your hairdressing salon in Rosemont, for your beauty salon in Rivière-du-Loup, for your plumbing company in Beauceville
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