Answers to your most commont questions for your clothing store in Joliette

How to configure e-mails for your clothing store in Joliette

View our technical support page for your clothing store in Joliette to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your clothing store in Joliette might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "", all you need to do is enter "" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your clothing store in Joliette?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your clothing store in Joliette and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Granby, for your NPO in Lasalle, for your transportation company in Longueuil, for your hockey league in Bas-Saint-Laurent, for your hotel in Nord-du-Québec, for your restaurant in Lévis, for your business in the Magdalen Islands, for your company in Napierville, for your SME in Plateau-Mont-Royal, for your car dealership in East-Broughton, for your startup in Estrie, for your small town in Rosemont, for your store in Saint-Georges, for your shop in the Laurentians, for your thrift shop in Repentigny, for your shoe store in Princeville, for your clothing store in Saint-Laurent, for your electronics store in Sherbrooke, for your robotics store in Chateauguay, for your eyewear store in Rimouski, for your furniture store in Anjou, for your construction company in Nuns' Island, for your hostel in Québec Maritime, for your lodging in Côte-Nord, for your camping in Beauceville, for your outfitter in Laval, for your printing house in Dorval, for your financial services company in Nord-du-Québec, for your organization in Terrebonne, for your nonprofit organization in Gaspésie, for your non profit organization in Trois-Rivières, for your small business in East-Broughton, for your insurance broker in Brossard, for your human ressources in Sorel-Tracy, for your non profit in Côte-des-Neiges, for your HR in Abitibi-Témiscamingue, for your warehouse in Boisbriand, for your bed and breakfast in Québec Maritime


Ça va être TRÈS beau tu veux dire! ;) Marco

Super. Merci pour ton efficacité. Francis

Merci beaucoup de votre excellent service :) Roxanne


We use cookies for better services. By browsing our website, you accept them to be used. More information