How to configure e-mails for your clothing store in Quebec City
View our technical support page for your clothing store in Quebec City to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your clothing store in Quebec City might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your clothing store in Quebec City?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your clothing store in Quebec City and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Chateauguay, for your NPO in Outaouais, for your transportation company in Rivière-du-Loup, for your hockey league in Mauricie, for your hotel in Robertsonville, for your restaurant in Magog, for your business in Sherbrooke, for your company in Kirkland, for your SME in Rivière-du-Loup, for your car dealership in Bas-Saint-Laurent, for your startup in Lévis, for your small town in Tremblant, for your store in Gaspésie, for your shop in Saint-Jean-sur-Richelieu, for your thrift shop in Saint-Laurent, for your shoe store in Princeville, for your clothing store in Sherbrooke, for your electronics store in Boisbriand, for your robotics store in the Laurentians, for your eyewear store in Dorval, for your furniture store in Beauport, for your construction company in Centre-du-Québec, for your hostel in Trois-Rivières, for your lodging in Plessisville, for your camping in Beauceville, for your outfitter in Quebec, for your printing house in Lanaudière, for your financial services company in Kirkland, for your organization in Nord-du-Québec, for your nonprofit organization in Lachenaie, for your non profit organization in Québec Maritime, for your small business in Boucherville, for your insurance broker in Lasalle, for your human ressources in Quebec City, for your non profit in Nord-du-Québec, for your HR in Saint-Jérôme, for your warehouse in Beauceville, for your bed and breakfast in Nord-du-Québec, for your spa in Mauricie, for your brewery in Lévis, for your city in Lévis, for your town in Plateau-Mont-Royal, for your microbrewery in Saguenay-Lac-Saint-Jean, for your association in Baie-Comeau, for your tourism association in Anjou, for your regional tourism association in Montreal, for your RTA in Québec Maritime, for your pub in Granby, for your bistro in Estrie, for your salon in Saint-Hubert, for your hairdressing salon in Saint-Léonard, for your beauty salon in Chateauguay, for your plumbing company in Abitibi-Témiscamingue
Merci beaucoup de ta collaboration et rapidité, Claudia
Wow! C'est rapide! : ) Merci Kimberley
J'ai voulu te remercier de ton efficacité et ton expertise dans la phase de migration de portail francotnl.ca d'un serveur à un autre. Tu étais super ! Merci beaucoup. Kais