Answers to your most commont questions for your company in Victoriaville

How to configure e-mails for your company in Victoriaville

View our technical support page for your company in Victoriaville to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your company in Victoriaville might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "", all you need to do is enter "" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your company in Victoriaville?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your company in Victoriaville and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in La Prairie, for your NPO in Montreal, for your transportation company in Mont-Tremblant, for your hockey league in La Prairie, for your hotel in Granby, for your restaurant in Saint-Jean-sur-Richelieu, for your business in Bromont, for your company in the South Shore, for your SME in Sept-Îles, for your car dealership in Trois-Pistoles, for your startup in Lévis, for your small town in Shawinigan, for your store in Drummondville, for your shop in Longueuil, for your thrift shop in La Prairie, for your shoe store in Brossard, for your clothing store in Quebec City, for your electronics store in Repentigny, for your robotics store in Chambly, for your eyewear store in Chicoutimi, for your furniture store in Trois-Rivières, for your construction company in Brossard, for your hostel in Terrebonne, for your lodging in Baie-Comeau, for your camping in Drummondville, for your outfitter in Saint-Jean-sur-Richelieu, for your printing house in Lévis, for your financial services company in Gatineau, for your organization in Brossard, for your nonprofit organization in Ottawa, for your non profit organization in Saguenay, for your small business in Sept-Îles, for your insurance broker in Lévis, for your human ressources in Quebec City, for your non profit in Victoriaville, for your HR in Quebec City, for your warehouse in Chicoutimi, for your Saint-Georges in Lévis


Trop génial - merci. Julia

Nous sommes emballées par l'efficacité de l'équipe Numérique! Notre nouveau site Web a déjà engendré de nouveaux clients. Son look est très professionnel ! Et nous obtenons d'excellents commentaires! Merci infiniment Marie-Ève

[L'augmentation de 33% du SEO] on le sent! Le téléphone il sonne, il se passe de quoi! Hugues


Nous utilisons des cookies pour améliorer nos services. En poursuivant votre navigation sur le site, vous acceptez leur utilisation. Plus d'informations