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Answers to your most commont questions for your construction company

How to configure e-mails for your construction company

View our technical support page for your construction company to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.
e.g.: http://webmail.domaine.com

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your construction company might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "person@mydomain.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your construction company?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your construction company and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

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Je tenais à te dire UN GROS MERCI pour votre appui malgré le fait que nous avons changé de fournisseur WEB dans les derniers mois. Vous avez été très chic dans tout le processus de transfère et extrêmement aidant dans les derniers mois. Je garde un souvenir très positif de notre passage chez Numérique. Nous avons eu des hauts des bas, mais dans l'ensemble ça toujours bien été et les derniers mois ont été au-dessus de mes attentes. On garde quand même toujours contact et comme je vous ai déjà mentionner, j'aimerais que vous continuer à administrer la Back-End et les sous-domaines pour encore un bon bout de temps. Je me suis arrangé avec Libéo pour que vous gardiez les accès. Un merci spécial à Jason (en CC) avec qui j'ai eu et toujours du plaisir à travailler. Un gros merci au reste de l'équipe qui on travailler un peut plus dans l'ombre sur le projet. Un gros merci Lukas et on s'arrange pour ne pas ce perdre de vu!   Louis

Wow! Parfait! Marco

Je suis, moi aussi, très contente de notre belle collaboration et me trouve même choyée que nous ayons un si beau lien de confiance entre nos deux entreprises. Merci pour ton ouverture, ton dynamisme et ta confiance. Claudia

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