How to configure e-mails for your construction company
View our technical support page for your construction company to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your construction company might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your construction company?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your construction company and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Centre-du-Québec, for your NPO in Quebec City, for your transportation company in Montérégie, for your hockey league in Terrebonne, for your hotel in Princeville, for your restaurant in the Magdalen Islands, for your business in Abitibi-Témiscamingue, for your company in the South Shore, for your SME in Anjou, for your car dealership in NDG, for your startup in NDG, for your small town in Mirabel, for your store in Hochelaga-Maisonneuve, for your shop in Québec Maritime, for your thrift shop in Rivière-du-Loup, for your shoe store in Pierrefonds, for your clothing store in Côte-des-Neiges, for your electronics store in Robertsonville, for your robotics store in Napierville, for your eyewear store in Côte-Nord, for your furniture store in Saguenay, for your construction company in Mirabel, for your hostel in Verdun, for your lodging in Saint-Georges, for your camping in Montérégie, for your outfitter in Quebec City, for your printing house in Saint-Hubert, for your financial services company in Boisbriand, for your organization in Gatineau, for your nonprofit organization in East-Broughton, for your non profit organization in Mirabel, for your small business in Thetford Mines, for your insurance broker in Lac-Saint-Jean, for your human ressources in Kirkland, for your non profit in Hochelaga-Maisonneuve, for your HR in Saint-Jérôme, for your warehouse in Centre-du-Québec, for your bed and breakfast in Bromont, for your spa in Lanaudière, for your brewery in Boucherville, for your city in Saint-Hyacinthe, for your town in Napierville, for your microbrewery in Shawinigan, for your association in Quebec City, for your tourism association in Magog, for your regional tourism association in Quebec, for your RTA in Rosemont, for your pub in Beauceville, for your bistro in Rosemont, for your salon in Beauceville, for your hairdressing salon in Gatineau, for your beauty salon in Kirkland, for your plumbing company in Beauport
Merci pour tout Merci beaucoup pour ce que tu as fait depuis hier. C'est très apprécié! Mélissa
J'ai apprécié chaque moment avec vous….et je demeure votre plus fidèle adepte à Lévis J Merci…simplement… Philippe
Merci pour ton bon travail, Kim