How to configure e-mails for your electronics store
View our technical support page for your electronics store to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your electronics store might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your electronics store?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your electronics store and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in the Laurentians, for your NPO in Saint-Georges, for your transportation company in Quebec, for your hockey league in Shawinigan, for your hotel in Montreal, for your restaurant in Candiac, for your business in Dorval, for your company in Saint-Jérôme, for your SME in Beauceville, for your car dealership in Rimouski, for your startup in Beauport, for your small town in Lévis, for your store in Dorval, for your shop in Anjou, for your thrift shop in Gaspésie, for your shoe store in Mont-Tremblant, for your clothing store in Nuns' Island, for your electronics store in Drummondville, for your robotics store in Nord-du-Québec, for your eyewear store in Napierville, for your furniture store in Boucherville, for your construction company in Nuns' Island, for your hostel in Magog, for your lodging in Longueuil, for your camping in Lachenaie, for your outfitter in Saint-Léonard, for your printing house in Saint-Léonard, for your financial services company in Rosemont, for your organization in Chicoutimi, for your nonprofit organization in Saint-Eustache, for your non profit organization in Sept-Îles, for your small business in Saguenay, for your insurance broker in Magog, for your human ressources in Canada, for your non profit in Boisbriand, for your HR in North Montreal, for your warehouse in Repentigny, for your bed and breakfast in Verdun, for your spa in Mascouche, for your brewery in the Laurentians, for your city in Dorval, for your town in Beauport, for your microbrewery in Saint-Hubert, for your association in Plessisville, for your tourism association in Kirkland, for your regional tourism association in Rivière-du-Loup, for your RTA in Canada, for your pub in Quebec, for your bistro in Montérégie, for your salon in Outaouais, for your hairdressing salon in Laval, for your beauty salon in Abitibi-Témiscamingue
Nous apprécions beaucoup votre efficacité :) Claudia
Je tenais à te dire combien ce fut agréable pour moi de travailler avec toute ton équipe chez Numérique. Vous avez été accueillants, disponibles et patients. Je me suis sentie bien entourée et j'ai beaucoup apprécié votre ouverture. Pour une néophyte comme moi, c'était essentiel. Danielle
Bonjour à toute l'équipe Numérique, Un petit mot simplement pour vous remercier de la carte de Noël et les bons souhaits. Vous êtes la première et la seule entreprise qui m'avez envoyé non seulement une carte avec de bons souhaits mais un rabais de reconnaissance en l'utilisant comme sous-verre. Malgré le tout petit contrat avec vous, je vous remercie pour cette reconnaissance et votre esprit de développement durable. Joyeuses fêtes et meilleurs vœux pour cette nouvelle année à toute l'équipe Numérique. Rose-Marie