How to configure e-mails for your electronics store
View our technical support page for your electronics store to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your electronics store might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your electronics store?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your electronics store and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Tremblant, for your NPO in Anjou, for your transportation company in Repentigny, for your hockey league in Saint-Jérôme, for your hotel in Chicoutimi, for your restaurant in Saint-Laurent, for your business in Chaudière-Appalaches, for your company in Saguenay-Lac-Saint-Jean, for your SME in Sherbrooke, for your car dealership in Magog, for your startup in Mont-Tremblant, for your small town in Québec Maritime, for your store in Québec Maritime, for your shop in Chambly, for your thrift shop in Estrie, for your shoe store in Montmagny, for your clothing store in Mascouche, for your electronics store in Anjou, for your robotics store in Longueuil, for your eyewear store in Verdun, for your furniture store in Beauport, for your construction company in Mirabel, for your hostel in Lac-Saint-Jean, for your lodging in Repentigny, for your camping in Saint-Jérôme, for your outfitter in Laval, for your printing house in Princeville, for your financial services company in Saint-Eustache, for your organization in Plessisville, for your nonprofit organization in Repentigny, for your non profit organization in Victoriaville, for your small business in Saint-Jean-sur-Richelieu, for your insurance broker in Beauport, for your human ressources in Chandler, for your non profit in Saint-Jean-sur-Richelieu, for your HR in Canada, for your warehouse in Bromont, for your bed and breakfast in Saint-Hyacinthe, for your spa in the Eastern Townships, for your brewery in Granby, for your city in Beauport, for your town in Lac-Saint-Jean, for your microbrewery in Montmagny, for your association in Quebec, for your tourism association in Saint-Eustache, for your regional tourism association in Montreal, for your RTA in Sorel-Tracy, for your pub in Côte-des-Neiges, for your bistro in Centre-du-Québec, for your salon in Canada, for your hairdressing salon in Boisbriand, for your beauty salon in North Montreal, for your plumbing company in Repentigny
Chapeau! C'est merveilleux! J'adore le site, j'adore la bannière, j'adore beaucoup de choses! Dany
J'aime faire affaire avec vous. Nous sommes au courant de ce qui se passe sur votre site et l'accès y est très clair Jean-Guy
Nous avons bien reçu les calendriers, merci encore pour ta précieuse collaboration encore cette année. Audrey