How to configure e-mails for your hairdressing salon
View our technical support page for your hairdressing salon to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your hairdressing salon might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your hairdressing salon?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your hairdressing salon and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Rivière-du-Loup, for your NPO in Sainte-Thérèse, for your transportation company in Rosemont, for your hockey league in Robertsonville, for your hotel in Trois-Rivières, for your restaurant in Lévis, for your business in Dorval, for your company in Lac-Saint-Jean, for your SME in Brossard, for your car dealership in Lachine, for your startup in Chandler, for your small town in Saint-Hyacinthe, for your store in Saint-Hyacinthe, for your shop in Rivière-du-Loup, for your thrift shop in Anjou, for your shoe store in Anjou, for your clothing store in Plessisville, for your electronics store in Saguenay-Lac-Saint-Jean, for your robotics store in Rosemont, for your eyewear store in Pierrefonds, for your furniture store in Bas-Saint-Laurent, for your construction company in Montmagny, for your hostel in Montérégie, for your lodging in Victoriaville, for your camping in Drummondville, for your outfitter in Sorel-Tracy, for your printing house in Repentigny, for your financial services company in Saint-Léonard, for your organization in Beauceville, for your nonprofit organization in Mont-Tremblant, for your non profit organization in Saint-Georges, for your small business in Dorval, for your insurance broker in Saint-Georges, for your human ressources in Pointe-Claire, for your non profit in Verdun, for your HR in Magog, for your warehouse in Trois-Pistoles, for your bed and breakfast in Chaudière-Appalaches, for your spa in Gaspé, for your brewery in NDG, for your city in the Laurentians, for your town in Candiac, for your microbrewery in Mauricie, for your association in Sainte-Thérèse, for your tourism association in Bromont, for your regional tourism association in Longueuil, for your RTA in Rimouski, for your pub in Lasalle, for your bistro in Lanaudière, for your salon in Robertsonville, for your hairdressing salon in Lachenaie, for your beauty salon in Black Lake, for your plumbing company in Granby
Wow! Parfait! Marco
Et que vous travaillez bien Numérique!! Steven
You rock ! tks Marjolene