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Answers to your most commont questions for your hockey league

How to configure e-mails for your hockey league

View our technical support page for your hockey league to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.
e.g.: http://webmail.domaine.com

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your hockey league might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "person@mydomain.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your hockey league?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your hockey league and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Lévis, for your NPO in Granby, for your transportation company in Chambly, for your hockey league in Saint-Jean-sur-Richelieu, for your hotel in Ottawa, for your restaurant in Mont-Tremblant, for your business in Sherbrooke, for your company in Saint-Georges, for your SME in Saint-Georges, for your car dealership in Chicoutimi, for your startup in Trois-Pistoles, for your small town in Rivière-du-Loup, for your store in Baie-Comeau, for your shop in Chambly, for your thrift shop in Drummondville, for your shoe store in Granby, for your clothing store in Chambly, for your electronics store in La Prairie, for your robotics store in Trois-Pistoles, for your eyewear store in Chambly, for your furniture store in Mont-Tremblant, for your construction company in Bromont, for your hostel in Terrebonne, for your lodging in Brossard, for your camping in Mont-Tremblant, for your outfitter in Sept-Îles, for your printing house in Granby, for your financial services company in Drummondville, for your organization in Victoriaville, for your nonprofit organization in Chicoutimi, for your non profit organization in Repentigny, for your small business in Repentigny, for your insurance broker in Montreal, for your human ressources in Rivière-du-Loup, for your non profit in Rimouski, for your HR in Shawinigan, for your warehouse in Granby

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On est tout en train de naviguer dessus! On est tout content! Nanana! Anonymous

Tellement efficace! Merci!  Margo

Ça fonctionne à merveille, merci bien! Marion

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