How to configure e-mails for your hotel in Saint-Jérôme
View our technical support page for your hotel in Saint-Jérôme to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your hotel in Saint-Jérôme might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your hotel in Saint-Jérôme?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your hotel in Saint-Jérôme and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Granby, for your NPO in Plateau-Mont-Royal, for your transportation company in Bromont, for your hockey league in East-Broughton, for your hotel in Montmagny, for your restaurant in Saint-Léonard, for your business in Pierrefonds, for your company in Kirkland, for your SME in the Magdalen Islands, for your car dealership in Rivière-du-Loup, for your startup in Saint-Hubert, for your small town in Estrie, for your store in Saint-Jean-sur-Richelieu, for your shop in Pierrefonds, for your thrift shop in Drummondville, for your shoe store in Lasalle, for your clothing store in the Magdalen Islands, for your electronics store in Centre-du-Québec, for your robotics store in Anjou, for your eyewear store in Saint-Jean-sur-Richelieu, for your furniture store in the Laurentians, for your construction company in Saint-Hyacinthe, for your hostel in Quebec, for your lodging in Québec Maritime, for your camping in Thetford Mines, for your outfitter in the Laurentians, for your printing house in Laval, for your financial services company in the Eastern Townships, for your organization in Boisbriand, for your nonprofit organization in Granby, for your non profit organization in Sherbrooke, for your small business in Longueuil, for your insurance broker in Sept-Îles, for your human ressources in Montmagny, for your non profit in Gaspésie, for your HR in Trois-Rivières, for your warehouse in Lanaudière, for your bed and breakfast in Shawinigan, for your spa in Saint-Hubert, for your brewery in the Magdalen Islands, for your city in Saint-Hubert, for your town in Chateauguay, for your microbrewery in Trois-Rivières, for your association in Black Lake, for your tourism association in Québec Maritime, for your regional tourism association in Saint-Jean-sur-Richelieu, for your RTA in Verdun, for your pub in Côte-Nord, for your bistro in Beauceville, for your salon in Côte-des-Neiges, for your hairdressing salon in Saint-Eustache, for your beauty salon in Centre-du-Québec, for your plumbing company in Saint-Léonard
Ça fonctionne à merveille, merci bien! Marion
Ayant expérimenté notre projet Web avec d'autres agences, c'est Numérique qui a su se distinguer par la précision des étapes de réalisation, par son accompagnement dans toutes les phases où il n'y a que des solutions et par les compétences de son équipe Rose-Marie
WOW! Ça Coche! MERCI beaucoup! Kim