How to configure e-mails for your human ressources
View our technical support page for your human ressources to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your human ressources might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your human ressources?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your human ressources and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Magog, for your NPO in Magog, for your transportation company in Outaouais, for your hockey league in Drummondville, for your hotel in Plateau-Mont-Royal, for your restaurant in Pointe-Claire, for your business in Drummondville, for your company in Granby, for your SME in Terrebonne, for your car dealership in Sorel-Tracy, for your startup in Chicoutimi, for your small town in Pointe-Claire, for your store in Côte-des-Neiges, for your shop in Thetford Mines, for your thrift shop in Gaspé, for your shoe store in La Prairie, for your clothing store in Sherbrooke, for your electronics store in the Laurentians, for your robotics store in Abitibi-Témiscamingue, for your eyewear store in Boisbriand, for your furniture store in East-Broughton, for your construction company in Anjou, for your hostel in Outaouais, for your lodging in Côte-Nord, for your camping in Nuns' Island, for your outfitter in Granby, for your printing house in Saint-Hyacinthe, for your financial services company in Lanaudière, for your organization in Boisbriand, for your nonprofit organization in Saint-Jean-sur-Richelieu, for your non profit organization in Sept-Îles, for your small business in Pointe-Claire, for your insurance broker in Robertsonville, for your human ressources in Beauport, for your non profit in NDG, for your HR in Nord-du-Québec, for your warehouse in Rivière-du-Loup, for your bed and breakfast in Saint-Hubert, for your spa in Lachine, for your brewery in Sainte-Thérèse, for your city in Chicoutimi, for your town in Pointe-Claire, for your microbrewery in Mascouche, for your association in Hochelaga-Maisonneuve, for your tourism association in Gaspé, for your regional tourism association in Gaspé, for your RTA in Quebec City, for your pub in Chicoutimi, for your bistro in Longueuil, for your salon in Saint-Eustache, for your hairdressing salon in NDG, for your beauty salon in Robertsonville, for your plumbing company in Montreal
Merci à l'équipe de Numérique Technologies pour le soutien financier et technologique au Festival. Charlotte
YEAH! You rock ! Anick
Juste un petit mot pour te remercier (et ton équipe) pour le travail du début de semaine, tel que demandé. Johanne