How to configure e-mails for your insurance broker
View our technical support page for your insurance broker to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your insurance broker might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your insurance broker?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your insurance broker and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Chaudière-Appalaches, for your NPO in Saguenay, for your transportation company in Beauceville, for your hockey league in Black Lake, for your hotel in Princeville, for your restaurant in Hochelaga-Maisonneuve, for your business in Brossard, for your company in Boucherville, for your SME in Abitibi-Témiscamingue, for your car dealership in Côte-des-Neiges, for your startup in Chicoutimi, for your small town in Lachine, for your store in Victoriaville, for your shop in Mauricie, for your thrift shop in Repentigny, for your shoe store in Tremblant, for your clothing store in Terrebonne, for your electronics store in Beauceville, for your robotics store in Bas-Saint-Laurent, for your eyewear store in Abitibi-Témiscamingue, for your furniture store in Abitibi-Témiscamingue, for your construction company in Tremblant, for your hostel in Lévis, for your lodging in Boisbriand, for your camping in Sorel-Tracy, for your outfitter in Outaouais, for your printing house in Rivière-du-Loup, for your financial services company in Mirabel, for your organization in Nuns' Island, for your nonprofit organization in Mont-Tremblant, for your non profit organization in Canada, for your small business in the Eastern Townships, for your insurance broker in Kirkland, for your human ressources in Lasalle, for your non profit in Princeville, for your HR in Black Lake, for your warehouse in Saint-Léonard, for your bed and breakfast in Nord-du-Québec, for your spa in Saint-Eustache, for your brewery in Montreal, for your city in Saint-Jérôme, for your town in Longueuil, for your microbrewery in Quebec, for your association in Lasalle, for your tourism association in Chambly, for your regional tourism association in Thetford Mines, for your RTA in Quebec City, for your pub in Victoriaville, for your bistro in Dorval, for your salon in Kirkland, for your hairdressing salon in Candiac, for your beauty salon in Shawinigan, for your plumbing company in Nuns' Island
Ça fonctionne à merveille, merci bien! Marion
Merci en passant pour le bon travail actuellement…vous livrez…c'est plaisant et vous travaillez bien… On lâche pas..des projets..on en a :) Philippe
Le site Web du réseau a pu évoluer au fil des tendances grâce à l'écoute de l'équipe de Numérique Technologies. À titre de webmestre, l'entreprise a su répondre à nos préoccupations d'efficacité, d'attractivité et de coût. Leur rapidité de réponse est sans conteste une de leurs plus grandes qualités. Sylvie