How to configure e-mails for your lodging
View our technical support page for your lodging to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your lodging might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your lodging?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your lodging and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Trois-Rivières, for your NPO in Sorel-Tracy, for your transportation company in Bromont, for your hockey league in Anjou, for your hotel in Terrebonne, for your restaurant in Boisbriand, for your business in Gatineau, for your company in the Magdalen Islands, for your SME in Lanaudière, for your car dealership in Chicoutimi, for your startup in Ottawa, for your small town in Lac-Saint-Jean, for your store in Mirabel, for your shop in Kirkland, for your thrift shop in Montérégie, for your shoe store in Boisbriand, for your clothing store in Trois-Pistoles, for your electronics store in Saint-Léonard, for your robotics store in Saint-Jérôme, for your eyewear store in Pierrefonds, for your furniture store in Abitibi-Témiscamingue, for your construction company in Quebec, for your hostel in Verdun, for your lodging in Magog, for your camping in Lasalle, for your outfitter in Chandler, for your printing house in Plessisville, for your financial services company in Plessisville, for your organization in Chaudière-Appalaches, for your nonprofit organization in Sainte-Thérèse, for your non profit organization in NDG, for your small business in Saint-Hyacinthe, for your insurance broker in Thetford Mines, for your human ressources in Drummondville, for your non profit in Repentigny, for your HR in Chambly, for your warehouse in La Prairie, for your bed and breakfast in Chandler, for your spa in Montreal, for your brewery in Montérégie, for your city in Sorel-Tracy, for your town in Bromont, for your microbrewery in Dorval, for your association in Princeville, for your tourism association in Kirkland, for your regional tourism association in Sept-Îles, for your RTA in Kirkland, for your pub in Plessisville, for your bistro in Anjou, for your salon in Lévis, for your hairdressing salon in Napierville, for your beauty salon in Bas-Saint-Laurent
Ok…. wow! Marco
Ahhhh t'es super hot!! C'est l'enfer sérieux! Josiane
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