How to configure e-mails for your microbrewery
View our technical support page for your microbrewery to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your microbrewery might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your microbrewery?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your microbrewery and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Longueuil, for your NPO in Saint-Eustache, for your transportation company in Black Lake, for your hockey league in Montérégie, for your hotel in Saint-Eustache, for your restaurant in Plessisville, for your business in Saguenay-Lac-Saint-Jean, for your company in Terrebonne, for your SME in Repentigny, for your car dealership in Joliette, for your startup in Rosemont, for your small town in East-Broughton, for your store in Magog, for your shop in Lévis, for your thrift shop in Outaouais, for your shoe store in Montmagny, for your clothing store in Baie-Comeau, for your electronics store in Bas-Saint-Laurent, for your robotics store in Bromont, for your eyewear store in Sainte-Thérèse, for your furniture store in Centre-du-Québec, for your construction company in Lac-Saint-Jean, for your hostel in Black Lake, for your lodging in Baie-Comeau, for your camping in Chateauguay, for your outfitter in the South Shore, for your printing house in the Magdalen Islands, for your financial services company in Nuns' Island, for your organization in Ottawa, for your nonprofit organization in Baie-Comeau, for your non profit organization in Abitibi-Témiscamingue, for your small business in Lasalle, for your insurance broker in Chandler, for your human ressources in Montérégie, for your non profit in Beauport, for your HR in Trois-Rivières, for your warehouse in Quebec City, for your bed and breakfast in Sainte-Thérèse, for your spa in Abitibi-Témiscamingue, for your brewery in Princeville, for your city in Mont-Tremblant, for your town in Mirabel, for your microbrewery in Kirkland, for your association in Mauricie, for your tourism association in Repentigny, for your regional tourism association in Victoriaville, for your RTA in Terrebonne, for your pub in the Eastern Townships, for your bistro in Tremblant, for your salon in Terrebonne, for your hairdressing salon in Dorval, for your beauty salon in Bromont, for your plumbing company in Gaspé
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Tu es le MEILLEUR!!! Merci! Mélanie