How to configure e-mails for your microbrewery
View our technical support page for your microbrewery to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your microbrewery might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your microbrewery?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your microbrewery and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Georges, for your NPO in Rosemont, for your transportation company in Laval, for your hockey league in Saint-Jean-sur-Richelieu, for your hotel in Verdun, for your restaurant in Rivière-du-Loup, for your business in Gatineau, for your company in Rivière-du-Loup, for your SME in Anjou, for your car dealership in Shawinigan, for your startup in Côte-Nord, for your small town in Rimouski, for your store in Plessisville, for your shop in Chicoutimi, for your thrift shop in Sept-Îles, for your shoe store in Bas-Saint-Laurent, for your clothing store in North Montreal, for your electronics store in Mont-Tremblant, for your robotics store in East-Broughton, for your eyewear store in Nuns' Island, for your furniture store in Black Lake, for your construction company in Terrebonne, for your hostel in Saint-Léonard, for your lodging in Estrie, for your camping in Boisbriand, for your outfitter in Saint-Georges, for your printing house in Anjou, for your financial services company in Napierville, for your organization in Nord-du-Québec, for your nonprofit organization in La Prairie, for your non profit organization in Mirabel, for your small business in Chicoutimi, for your insurance broker in Shawinigan, for your human ressources in Montreal, for your non profit in Mont-Tremblant, for your HR in the South Shore, for your warehouse in Saint-Jérôme, for your bed and breakfast in North Montreal, for your spa in Magog, for your brewery in Drummondville, for your city in Lac-Saint-Jean, for your town in Quebec, for your microbrewery in Quebec, for your association in Côte-des-Neiges, for your tourism association in Gaspésie, for your regional tourism association in Rosemont, for your RTA in Ottawa, for your pub in Rosemont, for your bistro in Plateau-Mont-Royal, for your salon in Mirabel, for your hairdressing salon in Plessisville, for your beauty salon in Lachenaie, for your plumbing company in Gaspé
Super beau, tu as des talents cachés Louis
Équipe plutôt efficace h.ahahah.ah Merci encore. Sarah
Merci pour votre superbe efficacité! Kathleen