How to configure e-mails for your non profit in Mauricie
View our technical support page for your non profit in Mauricie to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your non profit in Mauricie might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your non profit in Mauricie?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your non profit in Mauricie and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in NDG, for your NPO in Chambly, for your transportation company in Ottawa, for your hockey league in Sherbrooke, for your hotel in Mont-Tremblant, for your restaurant in Boisbriand, for your business in Verdun, for your company in Saint-Jean-sur-Richelieu, for your SME in Gaspé, for your car dealership in Sept-Îles, for your startup in Trois-Pistoles, for your small town in Trois-Rivières, for your store in Saint-Georges, for your shop in Candiac, for your thrift shop in Joliette, for your shoe store in Saint-Jean-sur-Richelieu, for your clothing store in Abitibi-Témiscamingue, for your electronics store in Mauricie, for your robotics store in Longueuil, for your eyewear store in Plateau-Mont-Royal, for your furniture store in La Prairie, for your construction company in Thetford Mines, for your hostel in Dorval, for your lodging in Rosemont, for your camping in Abitibi-Témiscamingue, for your outfitter in Lanaudière, for your printing house in Mirabel, for your financial services company in Lachine, for your organization in Bromont, for your nonprofit organization in Princeville, for your non profit organization in Drummondville, for your small business in Sorel-Tracy, for your insurance broker in Lévis, for your human ressources in Beauceville, for your non profit in the Laurentians, for your HR in Centre-du-Québec, for your warehouse in the Magdalen Islands, for your bed and breakfast in Trois-Pistoles, for your spa in the Laurentians, for your brewery in Pierrefonds, for your city in Anjou, for your town in La Prairie, for your microbrewery in Saint-Laurent, for your association in Rivière-du-Loup, for your tourism association in Boucherville, for your regional tourism association in Napierville, for your RTA in Gatineau, for your pub in Rivière-du-Loup, for your bistro in Rivière-du-Loup, for your salon in Beauport, for your hairdressing salon in Centre-du-Québec, for your beauty salon in Lac-Saint-Jean, for your plumbing company in Saint-Jérôme
Quelle efficacité! Merci encore Sarah
Merci beaucoup. C'est de l'excellent service... Marco
« Je dois vous dire Merci! Tout le monde ici est satisfait! » Brigitte