How to configure e-mails for your non profit in Shawinigan
View our technical support page for your non profit in Shawinigan to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your non profit in Shawinigan might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your non profit in Shawinigan?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your non profit in Shawinigan and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Tremblant, for your NPO in Magog, for your transportation company in Saguenay, for your hockey league in Sept-Îles, for your hotel in Gaspé, for your restaurant in Lanaudière, for your business in Bromont, for your company in Nuns' Island, for your SME in Chaudière-Appalaches, for your car dealership in Mont-Tremblant, for your startup in Outaouais, for your small town in Montérégie, for your store in Quebec City, for your shop in Brossard, for your thrift shop in NDG, for your shoe store in Black Lake, for your clothing store in Victoriaville, for your electronics store in Drummondville, for your robotics store in Chandler, for your eyewear store in Nord-du-Québec, for your furniture store in Saint-Laurent, for your construction company in Longueuil, for your hostel in Gatineau, for your lodging in Lac-Saint-Jean, for your camping in Lachine, for your outfitter in the Magdalen Islands, for your printing house in Saint-Georges, for your financial services company in Repentigny, for your organization in the Laurentians, for your nonprofit organization in the Magdalen Islands, for your non profit organization in the South Shore, for your small business in Saint-Laurent, for your insurance broker in Sainte-Thérèse, for your human ressources in Thetford Mines, for your non profit in Centre-du-Québec, for your HR in the Laurentians, for your warehouse in Centre-du-Québec, for your bed and breakfast in Lasalle, for your spa in Baie-Comeau, for your brewery in Laval, for your city in Rosemont, for your town in Boisbriand, for your microbrewery in Chicoutimi, for your association in Saint-Hyacinthe, for your tourism association in Napierville, for your regional tourism association in Nord-du-Québec, for your RTA in Sainte-Thérèse, for your pub in Saint-Jean-sur-Richelieu, for your bistro in Mauricie, for your salon in Mascouche, for your hairdressing salon in Bas-Saint-Laurent, for your beauty salon in Robertsonville, for your plumbing company in Montreal
Merci… bravo à ton équipe et on lâche pas… Philippe
Merci beaucoup ! C'est apprécié. Pierre-Luc
Merci! C'est super facile ;-) Judith