How to configure e-mails for your nonprofit organization in Saint-Jean-sur-Richelieu
View our technical support page for your nonprofit organization in Saint-Jean-sur-Richelieu to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your nonprofit organization in Saint-Jean-sur-Richelieu might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your nonprofit organization in Saint-Jean-sur-Richelieu?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your nonprofit organization in Saint-Jean-sur-Richelieu and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Thetford Mines, for your NPO in Terrebonne, for your transportation company in Saguenay, for your hockey league in Côte-des-Neiges, for your hotel in Saint-Léonard, for your restaurant in Estrie, for your business in the Magdalen Islands, for your company in Sainte-Thérèse, for your SME in Lanaudière, for your car dealership in East-Broughton, for your startup in Granby, for your small town in Chicoutimi, for your store in Saguenay, for your shop in Lachine, for your thrift shop in Chateauguay, for your shoe store in Nuns' Island, for your clothing store in Longueuil, for your electronics store in Saint-Jean-sur-Richelieu, for your robotics store in the Eastern Townships, for your eyewear store in Saint-Eustache, for your furniture store in Shawinigan, for your construction company in Quebec City, for your hostel in Lanaudière, for your lodging in Candiac, for your camping in Saguenay-Lac-Saint-Jean, for your outfitter in Chandler, for your printing house in Saint-Hyacinthe, for your financial services company in Mont-Tremblant, for your organization in Laval, for your nonprofit organization in Saint-Laurent, for your non profit organization in Plessisville, for your small business in Saguenay, for your insurance broker in Princeville, for your human ressources in Trois-Pistoles, for your non profit in Saguenay-Lac-Saint-Jean, for your HR in Centre-du-Québec, for your warehouse in Ottawa, for your bed and breakfast in Nuns' Island
Merci beaucoup de votre excellent service :) Roxanne
Wow! quelle belle collaboration! Merci Rose-Marie
J'ai toujours été bien servi par vous Jérôme