Answers to your most commont questions for your NPO in Montreal

How to configure e-mails for your NPO in Montreal

View our technical support page for your NPO in Montreal to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your NPO in Montreal might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "", all you need to do is enter "" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your NPO in Montreal?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your NPO in Montreal and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Ottawa, for your NPO in Mont-Tremblant, for your transportation company in Bromont, for your hockey league in Tremblant, for your hotel in Quebec City, for your restaurant in the South Shore, for your business in La Prairie, for your company in Drummondville, for your SME in Trois-Rivières, for your car dealership in Montreal, for your startup in Saguenay, for your small town in Repentigny, for your store in the South Shore, for your shop in Longueuil, for your thrift shop in Brossard, for your shoe store in Terrebonne, for your clothing store in Lévis, for your electronics store in Rivière-du-Loup, for your robotics store in Trois-Rivières, for your eyewear store in Longueuil, for your furniture store in Chicoutimi, for your construction company in Chambly, for your hostel in Drummondville, for your lodging in Chicoutimi, for your camping in Granby, for your outfitter in Sherbrooke, for your printing house in Shawinigan, for your financial services company in Lévis, for your organization in Ottawa, for your nonprofit organization in Gatineau, for your non profit organization in Saguenay, for your small business in Trois-Rivières, for your insurance broker in Victoriaville, for your human ressources in Brossard, for your non profit in Lévis, for your HR in Montreal, for your warehouse in Terrebonne, for your Saint-Georges in Trois-Pistoles


Les outils que Numérique nous ont donnés sont efficaces et performants. Nous nous devions d'avoir un système stable puisque les résultats des parties se doivent d'être en temps réel. C'est avec une grande expertise et écoute que Numérique nous a conseillé et fournis les outils que nous avions besoin ! Merci à toute l'équipe ! François

Suite à notre entretien téléphonique hier,  l'argumentation auprès des membres du Conseil d'administration pour le choix de Numérique Technologie entre les 4 firmes,  s'est fait naturellement. Mme Nault

Ouiiiii :) ca marche les pub facebook  :)  :)Et le beau site  ;) Vanessa


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