How to configure e-mails for your NPO in Pointe-Claire
View our technical support page for your NPO in Pointe-Claire to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your NPO in Pointe-Claire might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your NPO in Pointe-Claire?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your NPO in Pointe-Claire and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Mirabel, for your NPO in Saint-Hubert, for your transportation company in Chaudière-Appalaches, for your hockey league in Saint-Hyacinthe, for your hotel in Quebec, for your restaurant in Canada, for your business in Gatineau, for your company in Magog, for your SME in Chandler, for your car dealership in Sept-Îles, for your startup in Nuns' Island, for your small town in Saguenay, for your store in Hochelaga-Maisonneuve, for your shop in Nord-du-Québec, for your thrift shop in Plateau-Mont-Royal, for your shoe store in Saint-Hubert, for your clothing store in Hochelaga-Maisonneuve, for your electronics store in the Magdalen Islands, for your robotics store in Sept-Îles, for your eyewear store in Montmagny, for your furniture store in Joliette, for your construction company in Napierville, for your hostel in Lachine, for your lodging in Saint-Jérôme, for your camping in Saguenay, for your outfitter in Bromont, for your printing house in Abitibi-Témiscamingue, for your financial services company in Kirkland, for your organization in Princeville, for your nonprofit organization in Mont-Tremblant, for your non profit organization in Plessisville, for your small business in the Magdalen Islands, for your insurance broker in Rimouski, for your human ressources in Montmagny, for your non profit in Plateau-Mont-Royal, for your HR in Saint-Hubert, for your warehouse in Saguenay-Lac-Saint-Jean, for your bed and breakfast in Bas-Saint-Laurent, for your spa in Chaudière-Appalaches, for your brewery in Bas-Saint-Laurent, for your city in Côte-des-Neiges, for your town in Sherbrooke, for your microbrewery in Saguenay, for your association in Sainte-Thérèse, for your tourism association in Côte-Nord, for your regional tourism association in Chambly, for your RTA in Saint-Laurent, for your pub in Saguenay-Lac-Saint-Jean, for your bistro in Côte-des-Neiges, for your salon in Nord-du-Québec, for your hairdressing salon in East-Broughton, for your beauty salon in Lac-Saint-Jean, for your plumbing company in Gaspésie, for your sugar shack in Beauceville
Its been a pleasure working with you and your team. Melissa
Félicitation, J'aime beaucoup. Steve
« C'est par le site Internet qu'on a le plus de "booking" et ça, c'est grâce à vous! » Larry