How to configure e-mails for your organization in Black Lake
View our technical support page for your organization in Black Lake to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your organization in Black Lake might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your organization in Black Lake?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your organization in Black Lake and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Anjou, for your NPO in Gatineau, for your transportation company in Estrie, for your hockey league in Québec Maritime, for your hotel in Laval, for your restaurant in Sorel-Tracy, for your business in Sherbrooke, for your company in Verdun, for your SME in Saint-Eustache, for your car dealership in Lanaudière, for your startup in the Laurentians, for your small town in Chaudière-Appalaches, for your store in NDG, for your shop in Lévis, for your thrift shop in Terrebonne, for your shoe store in Saint-Eustache, for your clothing store in Kirkland, for your electronics store in Saint-Jérôme, for your robotics store in Trois-Pistoles, for your eyewear store in Chicoutimi, for your furniture store in Rosemont, for your construction company in Trois-Rivières, for your hostel in Saguenay, for your lodging in Pointe-Claire, for your camping in Trois-Pistoles, for your outfitter in Quebec, for your printing house in Abitibi-Témiscamingue, for your financial services company in Princeville, for your organization in Quebec City, for your nonprofit organization in Pointe-Claire, for your non profit organization in Outaouais, for your small business in Saguenay, for your insurance broker in Verdun, for your human ressources in Abitibi-Témiscamingue, for your non profit in Saguenay-Lac-Saint-Jean, for your HR in NDG, for your warehouse in Pointe-Claire, for your bed and breakfast in Sherbrooke, for your spa in Chicoutimi, for your brewery in Verdun, for your city in Shawinigan, for your town in Nord-du-Québec, for your microbrewery in Sainte-Thérèse, for your association in Lanaudière, for your tourism association in Napierville, for your regional tourism association in Joliette, for your RTA in Beauport, for your pub in Bromont, for your bistro in Kirkland, for your salon in Gatineau, for your hairdressing salon in Sainte-Thérèse, for your beauty salon in the Eastern Townships, for your plumbing company in Joliette
J'aimerais particulièrement remercie l'équipe de Numérique pour leur soutien dans le cadre de ce mandat! Sylviane
Bonjour, Je tiens à vous faire part de notre satisfaction concernant le changement de notre site Internet. En effet, le service fut excellent tout au long du processus. De plus, personnellement à titre de gestionnaire du site, j'ai trouvé le programme facile d'utilisation et qui nous permettait de créer des belles pages avec beaucoup d'options. Félicitations à toute l'équipe. Nicole
Aille c'est malade votre affaire!!! Ça a créé le bloc de l'année 2021TU SEUL!!!! Je capote! Hahaha!!!! Bref, je commence à voir les bénéfices du changement vers Numérique et tout. À réaliser les raccourcis et la « magie » que ça apporte. Fallait je t'en parle!!! Hahaha est folle raide la secrétaire! Anonymous