How to configure e-mails for your organization in Verdun
View our technical support page for your organization in Verdun to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your organization in Verdun might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your organization in Verdun?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your organization in Verdun and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Quebec City, for your NPO in Saint-Georges, for your transportation company in Rosemont, for your hockey league in Saint-Georges, for your hotel in Verdun, for your restaurant in Boucherville, for your business in Rivière-du-Loup, for your company in Kirkland, for your SME in Quebec, for your car dealership in Plessisville, for your startup in Thetford Mines, for your small town in Drummondville, for your store in Verdun, for your shop in Boisbriand, for your thrift shop in North Montreal, for your shoe store in the South Shore, for your clothing store in Pierrefonds, for your electronics store in Baie-Comeau, for your robotics store in Côte-des-Neiges, for your eyewear store in Napierville, for your furniture store in Pointe-Claire, for your construction company in Mirabel, for your hostel in Saint-Georges, for your lodging in Trois-Pistoles, for your camping in Thetford Mines, for your outfitter in Québec Maritime, for your printing house in Dorval, for your financial services company in Chandler, for your organization in Saint-Hubert, for your nonprofit organization in Saint-Jérôme, for your non profit organization in Victoriaville, for your small business in Victoriaville, for your insurance broker in Verdun, for your human ressources in Lasalle, for your non profit in Plessisville, for your HR in Mauricie, for your warehouse in Mascouche, for your bed and breakfast in Ottawa, for your spa in the Magdalen Islands, for your brewery in NDG, for your city in Montérégie, for your town in Anjou, for your microbrewery in Quebec City, for your association in Saint-Jean-sur-Richelieu, for your tourism association in Joliette, for your regional tourism association in Mirabel, for your RTA in Saint-Léonard, for your pub in Pointe-Claire, for your bistro in Côte-Nord, for your salon in Napierville, for your hairdressing salon in Centre-du-Québec, for your beauty salon in Mirabel, for your plumbing company in Drummondville
Avec l'équipe de Numérique, on a travaillé en étroite collaboration. Je savais exactement ce que je voulais et la création du site a été rapide et structurée. On m'a accompagné vraiment efficacement pour que je puisse faire une partie des pages et l'entrée de contenu. Je me suis bien amusée en fait! Sabrina
Merci pour l'excellent travail Andrée
J'ai voulu te remercier de ton efficacité et ton expertise dans la phase de migration de portail francotnl.ca d'un serveur à un autre. Tu étais super ! Merci beaucoup. Kais