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Answers to your most commont questions for your outfitter in Laval

How to configure e-mails for your outfitter in Laval

View our technical support page for your outfitter in Laval to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.
e.g.: http://webmail.domaine.com

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your outfitter in Laval might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "person@mydomain.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your outfitter in Laval?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your outfitter in Laval and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in the Laurentians, for your NPO in Nord-du-Québec, for your transportation company in Côte-Nord, for your hockey league in Trois-Pistoles, for your hotel in Drummondville, for your restaurant in Victoriaville, for your business in Napierville, for your company in Saint-Hyacinthe, for your SME in Bas-Saint-Laurent, for your car dealership in Beauport, for your startup in Gaspésie, for your small town in Robertsonville, for your store in Saint-Hyacinthe, for your shop in Ottawa, for your thrift shop in Saint-Hubert, for your shoe store in Lévis, for your clothing store in Rosemont, for your electronics store in Abitibi-Témiscamingue, for your robotics store in Repentigny, for your eyewear store in Montérégie, for your furniture store in Beauceville, for your construction company in Sherbrooke, for your hostel in Pointe-Claire, for your lodging in the Laurentians, for your camping in Chandler, for your outfitter in Saint-Jean-sur-Richelieu, for your printing house in Ottawa, for your financial services company in Mauricie, for your organization in Chambly, for your nonprofit organization in Lanaudière, for your non profit organization in Québec Maritime, for your small business in Princeville, for your insurance broker in East-Broughton, for your human ressources in the South Shore, for your non profit in Outaouais, for your HR in Mirabel, for your warehouse in Candiac, for your bed and breakfast in Repentigny

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