How to configure e-mails for your printing house in Montreal
View our technical support page for your printing house in Montreal to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your printing house in Montreal might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your printing house in Montreal?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your printing house in Montreal and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Hochelaga-Maisonneuve, for your NPO in Gaspésie, for your transportation company in Dorval, for your hockey league in Princeville, for your hotel in Baie-Comeau, for your restaurant in Saguenay-Lac-Saint-Jean, for your business in Magog, for your company in the Magdalen Islands, for your SME in Chandler, for your car dealership in Joliette, for your startup in Plessisville, for your small town in Mont-Tremblant, for your store in Chambly, for your shop in Saint-Laurent, for your thrift shop in Victoriaville, for your shoe store in Magog, for your clothing store in Montérégie, for your electronics store in Plessisville, for your robotics store in Trois-Rivières, for your eyewear store in Chambly, for your furniture store in Trois-Rivières, for your construction company in Bromont, for your hostel in Shawinigan, for your lodging in the Magdalen Islands, for your camping in Boucherville, for your outfitter in Chaudière-Appalaches, for your printing house in Saint-Laurent, for your financial services company in Lasalle, for your organization in Saint-Eustache, for your nonprofit organization in Gatineau, for your non profit organization in Sorel-Tracy, for your small business in La Prairie, for your insurance broker in Sept-Îles, for your human ressources in Laval, for your non profit in Montmagny, for your HR in Sorel-Tracy, for your warehouse in Chambly, for your bed and breakfast in Lanaudière, for your spa in East-Broughton, for your brewery in Tremblant, for your city in Lachenaie, for your town in Anjou, for your microbrewery in Lachenaie, for your association in Saint-Léonard, for your tourism association in Lac-Saint-Jean, for your regional tourism association in Beauceville, for your RTA in Lasalle, for your pub in La Prairie, for your bistro in Mirabel, for your salon in Trois-Pistoles, for your hairdressing salon in Rivière-du-Loup, for your beauty salon in Lac-Saint-Jean, for your plumbing company in Plateau-Mont-Royal, for your sugar shack in Dorval
Ouiiii..là tu jases :) Vous êtes sur la coche depuis quelques semaines…bravo… Philippe
Merci pour le reste tout fonctionne et me sauve beaucoup de temps! Donc tout est ok pour le moment, merci pour la réponse rapide. Jo-Ann
Info-lettre super. Tous les ingrédients sont là : utilisation de facebook pour promotion, informations générales et le bouton de réservation. Puis-je le garder en exemple? Anne-Marie