How to configure e-mails for your pub
View our technical support page for your pub to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your pub might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your pub?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your pub and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Jérôme, for your NPO in Nord-du-Québec, for your transportation company in Beauceville, for your hockey league in Sept-Îles, for your hotel in Terrebonne, for your restaurant in Kirkland, for your business in Nuns' Island, for your company in Sept-Îles, for your SME in Pierrefonds, for your car dealership in Lachine, for your startup in Canada, for your small town in Saint-Jean-sur-Richelieu, for your store in East-Broughton, for your shop in Rosemont, for your thrift shop in Victoriaville, for your shoe store in Shawinigan, for your clothing store in Saint-Laurent, for your electronics store in Trois-Rivières, for your robotics store in Lévis, for your eyewear store in the Magdalen Islands, for your furniture store in Lachenaie, for your construction company in Lachine, for your hostel in East-Broughton, for your lodging in Mascouche, for your camping in North Montreal, for your outfitter in the South Shore, for your printing house in Plessisville, for your financial services company in Nuns' Island, for your organization in Beauport, for your nonprofit organization in Beauceville, for your non profit organization in Côte-des-Neiges, for your small business in Côte-Nord, for your insurance broker in Saguenay-Lac-Saint-Jean, for your human ressources in Baie-Comeau, for your non profit in Granby, for your HR in Saint-Jean-sur-Richelieu, for your warehouse in Trois-Rivières, for your bed and breakfast in Gatineau, for your spa in North Montreal, for your brewery in Estrie, for your city in Centre-du-Québec, for your town in Victoriaville, for your microbrewery in Drummondville, for your association in Lanaudière, for your tourism association in Lachine, for your regional tourism association in Trois-Pistoles, for your RTA in Montmagny, for your pub in Chaudière-Appalaches, for your bistro in Nord-du-Québec, for your salon in North Montreal, for your hairdressing salon in the South Shore, for your beauty salon in Trois-Rivières, for your plumbing company in Saint-Jérôme
Merci, une chance que je t'ai ! :) Marie-Eve
Les outils que Numérique nous ont donnés sont efficaces et performants. Nous nous devions d'avoir un système stable puisque les résultats des parties se doivent d'être en temps réel. C'est avec une grande expertise et écoute que Numérique nous a conseillé et fournis les outils que nous avions besoin ! Merci à toute l'équipe ! François
« Je dois vous dire Merci! Tout le monde ici est satisfait! » Brigitte