How to configure e-mails for your robotics store
View our technical support page for your robotics store to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your robotics store might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your robotics store?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your robotics store and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in the Magdalen Islands, for your NPO in Ottawa, for your transportation company in Pointe-Claire, for your hockey league in Joliette, for your hotel in Beauport, for your restaurant in Gaspésie, for your business in Montmagny, for your company in Saint-Eustache, for your SME in Mauricie, for your car dealership in Saguenay-Lac-Saint-Jean, for your startup in Saguenay-Lac-Saint-Jean, for your small town in Boisbriand, for your store in Shawinigan, for your shop in Saint-Laurent, for your thrift shop in the Eastern Townships, for your shoe store in Boisbriand, for your clothing store in Mont-Tremblant, for your electronics store in Saint-Laurent, for your robotics store in La Prairie, for your eyewear store in Outaouais, for your furniture store in Lac-Saint-Jean, for your construction company in Tremblant, for your hostel in Gaspé, for your lodging in Pierrefonds, for your camping in Drummondville, for your outfitter in Côte-Nord, for your printing house in Lasalle, for your financial services company in Repentigny, for your organization in Chaudière-Appalaches, for your nonprofit organization in Chaudière-Appalaches, for your non profit organization in Sherbrooke, for your small business in Mont-Tremblant, for your insurance broker in Thetford Mines, for your human ressources in Chicoutimi, for your non profit in Montérégie, for your HR in Robertsonville, for your warehouse in Chaudière-Appalaches, for your bed and breakfast in Shawinigan, for your spa in Gatineau, for your brewery in Dorval, for your city in Estrie, for your town in Pointe-Claire, for your microbrewery in Ottawa, for your association in Hochelaga-Maisonneuve, for your tourism association in Beauceville, for your regional tourism association in Victoriaville, for your RTA in the Eastern Townships, for your pub in Lachenaie, for your bistro in Napierville, for your salon in Chicoutimi, for your hairdressing salon in Napierville, for your beauty salon in Gatineau, for your plumbing company in Quebec City
On est choyées de vous avoir! Marie-Émilie
« Je tenais à te dire combien ce fut agréable pour moi de travailler avec toute ton équipe chez Numérique. Vous avez été accueillants, disponibles et patients. Je me suis sentie entourée et j'ai beaucoup apprécié votre ouverture. Pour une néophyte comme moi, c'était essentiel. » Maison la Gitée
Félicitations pour votre site web. wow! Un beau changement et j'adore vos photos. Rose-Marie