How to configure e-mails for your RTA
View our technical support page for your RTA to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your RTA might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your RTA?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your RTA and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Kirkland, for your NPO in Côte-des-Neiges, for your transportation company in Nuns' Island, for your hockey league in Saguenay, for your hotel in the Magdalen Islands, for your restaurant in Rivière-du-Loup, for your business in Bas-Saint-Laurent, for your company in Lévis, for your SME in Napierville, for your car dealership in Côte-des-Neiges, for your startup in Dorval, for your small town in Plessisville, for your store in Abitibi-Témiscamingue, for your shop in Pointe-Claire, for your thrift shop in Lanaudière, for your shoe store in Trois-Rivières, for your clothing store in Lanaudière, for your electronics store in Québec Maritime, for your robotics store in Quebec, for your eyewear store in Lanaudière, for your furniture store in Chicoutimi, for your construction company in Gaspé, for your hostel in Sept-Îles, for your lodging in Outaouais, for your camping in Mont-Tremblant, for your outfitter in East-Broughton, for your printing house in Napierville, for your financial services company in North Montreal, for your organization in Saguenay, for your nonprofit organization in Ottawa, for your non profit organization in Chandler, for your small business in Drummondville, for your insurance broker in Beauport, for your human ressources in Lanaudière, for your non profit in Côte-des-Neiges, for your HR in Anjou, for your warehouse in Saguenay-Lac-Saint-Jean, for your bed and breakfast in Bromont, for your spa in Hochelaga-Maisonneuve, for your brewery in Chambly, for your city in Trois-Pistoles, for your town in Pointe-Claire, for your microbrewery in Lanaudière, for your association in Abitibi-Témiscamingue, for your tourism association in the South Shore, for your regional tourism association in Montmagny, for your RTA in Sorel-Tracy, for your pub in Chambly, for your bistro in Plateau-Mont-Royal, for your salon in Kirkland, for your hairdressing salon in Mirabel, for your beauty salon in Mirabel, for your plumbing company in Lac-Saint-Jean
Tu es vraiment HOT! : ) Kimberley
« Nous sommes très satisfaits de notre nouveau site Internet. Nous faisons affaire avec Numérique depuis plus de 10 ans et le service que nous obtenons avec toute l'équipe est vraiment excellent. » Claude
« Un petit mot sincère pour souligner la qualité de vos services de conception qui comporte tout ce qu'une entreprise peut souhaiter. Un mot aussi pour remercier toute l'équipe technique qui a toujours été très attentionnée, rapide, claire pour répondre à toutes nos questions (elles furent nombreuses). Bref un hébergement de qualité, professionnel et courtois. » Marie May