How to configure e-mails for your RTA in Québec Maritime
View our technical support page for your RTA in Québec Maritime to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your RTA in Québec Maritime might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your RTA in Québec Maritime?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your RTA in Québec Maritime and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Laval, for your NPO in Mirabel, for your transportation company in Pointe-Claire, for your hockey league in Robertsonville, for your hotel in Rimouski, for your restaurant in Sorel-Tracy, for your business in Trois-Pistoles, for your company in Baie-Comeau, for your SME in Plateau-Mont-Royal, for your car dealership in Hochelaga-Maisonneuve, for your startup in Saint-Léonard, for your small town in Mascouche, for your store in Rivière-du-Loup, for your shop in Chandler, for your thrift shop in Lachenaie, for your shoe store in the Magdalen Islands, for your clothing store in Beauceville, for your electronics store in Lévis, for your robotics store in Montreal, for your eyewear store in Terrebonne, for your furniture store in Kirkland, for your construction company in Saint-Eustache, for your hostel in Chambly, for your lodging in the South Shore, for your camping in Tremblant, for your outfitter in Saint-Hubert, for your printing house in Estrie, for your financial services company in the South Shore, for your organization in Chambly, for your nonprofit organization in Plateau-Mont-Royal, for your non profit organization in Joliette, for your small business in NDG, for your insurance broker in the South Shore, for your human ressources in Sept-Îles, for your non profit in Lanaudière, for your HR in Canada, for your warehouse in Côte-des-Neiges, for your bed and breakfast in Rivière-du-Loup, for your spa in Nord-du-Québec, for your brewery in Drummondville, for your city in Robertsonville, for your town in Nuns' Island, for your microbrewery in Shawinigan, for your association in Black Lake, for your tourism association in Terrebonne, for your regional tourism association in Mont-Tremblant, for your RTA in Plateau-Mont-Royal, for your pub in Rimouski, for your bistro in Drummondville, for your salon in Rivière-du-Loup, for your hairdressing salon in the Magdalen Islands, for your beauty salon in Candiac, for your plumbing company in Nord-du-Québec
Les outils que Numérique nous ont donnés sont efficaces et performants. Nous nous devions d'avoir un système stable puisque les résultats des parties se doivent d'être en temps réel. C'est avec une grande expertise et écoute que Numérique nous a conseillé et fournis les outils que nous avions besoin ! Merci à toute l'équipe ! François
Super, merci pour le suivi rapide comme toujours ! Jean-François
Ça fait un petit bout de temps que je voulais t'écrire pour te remercier Richard