How to configure e-mails for your shoe store
View our technical support page for your shoe store to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your shoe store might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your shoe store?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your shoe store and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Sainte-Thérèse, for your NPO in Beauport, for your transportation company in Beauport, for your hockey league in Black Lake, for your hotel in Mascouche, for your restaurant in Rivière-du-Loup, for your business in Sept-Îles, for your company in Bromont, for your SME in Beauceville, for your car dealership in Saint-Laurent, for your startup in Chandler, for your small town in Dorval, for your store in Côte-Nord, for your shop in Plessisville, for your thrift shop in Gaspésie, for your shoe store in Dorval, for your clothing store in North Montreal, for your electronics store in Mascouche, for your robotics store in Robertsonville, for your eyewear store in Saint-Léonard, for your furniture store in East-Broughton, for your construction company in Terrebonne, for your hostel in Bromont, for your lodging in Québec Maritime, for your camping in Baie-Comeau, for your outfitter in Mauricie, for your printing house in Gaspésie, for your financial services company in Sherbrooke, for your organization in Verdun, for your nonprofit organization in Plessisville, for your non profit organization in Quebec, for your small business in Terrebonne, for your insurance broker in Lanaudière, for your human ressources in Napierville, for your non profit in Granby, for your HR in Plateau-Mont-Royal, for your warehouse in Boucherville, for your bed and breakfast in Saint-Hyacinthe, for your spa in Tremblant, for your brewery in Rosemont, for your city in the South Shore, for your town in Dorval, for your microbrewery in Boucherville, for your association in Tremblant, for your tourism association in Rimouski, for your regional tourism association in Black Lake, for your RTA in Montérégie, for your pub in Sainte-Thérèse, for your bistro in Beauport, for your salon in Chaudière-Appalaches, for your hairdressing salon in Thetford Mines, for your beauty salon in Terrebonne, for your plumbing company in Saint-Georges
Nous avons de très bons commentaires pour le site Internet et encore plus sur l'interface membre. Les membres sont charmés par la simplicité de l'outil. Félicitations. Joanik
Des entreprises ayant déjà un site web m'ont avoué être jalouses de notre site à nous! Très beau design!!!! MERCi à toute votre équipe! nous n'avons que de bons commentaires :) Mélanie
Vous êtes les seuls vrais Web à Thetford ;) Abel