Answers to your most commont questions for your shoe store in Montreal

How to configure e-mails for your shoe store in Montreal

View our technical support page for your shoe store in Montreal to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your shoe store in Montreal might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "", all you need to do is enter "" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your shoe store in Montreal?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your shoe store in Montreal and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Sept-Îles, for your NPO in Quebec City, for your transportation company in Mont-Tremblant, for your hockey league in Drummondville, for your hotel in Terrebonne, for your restaurant in Rivière-du-Loup, for your business in Sherbrooke, for your company in Repentigny, for your SME in La Prairie, for your car dealership in Montreal, for your startup in Chambly, for your small town in Drummondville, for your store in La Prairie, for your shop in the South Shore, for your thrift shop in Sept-Îles, for your shoe store in Terrebonne, for your clothing store in Chicoutimi, for your electronics store in Shawinigan, for your robotics store in Chambly, for your eyewear store in Gatineau, for your furniture store in Gatineau, for your construction company in Bromont, for your hostel in Tremblant, for your lodging in Saint-Georges, for your camping in Sept-Îles, for your outfitter in Granby, for your printing house in Rimouski, for your financial services company in Drummondville, for your organization in Sept-Îles, for your nonprofit organization in Quebec City, for your non profit organization in Terrebonne, for your small business in Sept-Îles, for your insurance broker in Chicoutimi, for your human ressources in La Prairie, for your non profit in Quebec City, for your HR in Rimouski, for your warehouse in Repentigny


Je ne sais comment j'en suis arrivé à vous lire, mais sachez que c'est avec plaisir que je découvre vos nouvelles réalisations, à chaque fois que vous en postez une. En effet, je reçois régulièrement vos courriels d'information et je me réjouis de savoir qu'il y a une agence dynamique à Thetford Mines. Je suis moi-même concepteur-rédacteur et c'est la raison pour laquelle j'apprécie votre travail. Bonne continuation et au plaisir, qui sait, de collaborer un jour ! Jean-Charles

Please say thank you to your team for all the work they are doing. I do appreciate it. Melissa

Vous êtres toujours à l`affût de l`info à Thetford Mines et les environs et j`adore ça ! Vous faites un job exceptionnel. Sincèrement, bravo Jean-François


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