How to configure e-mails for your shop in Anjou
View our technical support page for your shop in Anjou to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your shop in Anjou might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your shop in Anjou?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your shop in Anjou and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Quebec, for your NPO in Joliette, for your transportation company in Thetford Mines, for your hockey league in Trois-Rivières, for your hotel in Québec Maritime, for your restaurant in Trois-Rivières, for your business in Mascouche, for your company in Boucherville, for your SME in Trois-Pistoles, for your car dealership in Rivière-du-Loup, for your startup in Montmagny, for your small town in Shawinigan, for your store in Longueuil, for your shop in Lasalle, for your thrift shop in Estrie, for your shoe store in Black Lake, for your clothing store in Saint-Eustache, for your electronics store in Beauceville, for your robotics store in Saint-Jérôme, for your eyewear store in Black Lake, for your furniture store in Thetford Mines, for your construction company in Magog, for your hostel in Drummondville, for your lodging in Abitibi-Témiscamingue, for your camping in Saint-Hubert, for your outfitter in Mirabel, for your printing house in Saint-Jérôme, for your financial services company in Lachine, for your organization in Longueuil, for your nonprofit organization in Chambly, for your non profit organization in Lachine, for your small business in Lachine, for your insurance broker in the Eastern Townships, for your human ressources in Quebec, for your non profit in Granby, for your HR in Saint-Georges, for your warehouse in Gaspé, for your bed and breakfast in Saint-Léonard, for your spa in Rosemont, for your brewery in Tremblant, for your city in Robertsonville, for your town in Mascouche, for your microbrewery in Robertsonville, for your association in Sept-Îles, for your tourism association in Shawinigan, for your regional tourism association in Beauport, for your RTA in Nuns' Island, for your pub in Pointe-Claire, for your bistro in Saint-Hyacinthe, for your salon in Lasalle, for your hairdressing salon in Lanaudière, for your beauty salon in Chambly, for your plumbing company in Princeville
Merci pour vos bons mots et oui, le site nous convient parfaitement! Il est beau, simple, intuitif, attractif, interactif… sans parler de la simplicité du CMS, contrairement à celui que nous devions utiliser pour le www.cotedusud.ca. Merci et au plaisir, Tommy
En regard de l'envergure du projet et de la convivialité de l'outil de gestion, nous considérons que cette firme fera l'accompagnement nécessaire à notre organisation pour la réalisation du site Internet demandé. Le visuel des différents sites réalisés par cette firme est concluant et nous permet de croire que notre site sera à la mesure de nos attentes. Nous désirons un site qui traversera le temps au niveau visuel et nous croyons que Numérique nous permettra de le faire. L'Accompagnement et la réflexion stratégique que nous propose cette firme sont adéquats par rapport au projet. MRC Granit
WoooooooW ! Je trouve que c'est dans les belles qu'on a faites ! :) Heille je la trouve vraiment belle. :) Merci ! Isabelle