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Answers to your most commont questions for your shop in Chaudière-Appalaches

How to configure e-mails for your shop in Chaudière-Appalaches

View our technical support page for your shop in Chaudière-Appalaches to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.
e.g.: http://webmail.domaine.com

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for your shop in Chaudière-Appalaches might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "person@mydomain.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for your shop in Chaudière-Appalaches?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your shop in Chaudière-Appalaches and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Lévis, for your NPO in Bromont, for your transportation company in Terrebonne, for your hockey league in Nuns' Island, for your hotel in La Prairie, for your restaurant in Chateauguay, for your business in Mont-Tremblant, for your company in Napierville, for your SME in Mauricie, for your car dealership in Hochelaga-Maisonneuve, for your startup in Granby, for your small town in Pierrefonds, for your store in Hochelaga-Maisonneuve, for your shop in Quebec City, for your thrift shop in NDG, for your shoe store in Mascouche, for your clothing store in the Magdalen Islands, for your electronics store in Saint-Hubert, for your robotics store in Gatineau, for your eyewear store in Bas-Saint-Laurent, for your furniture store in Abitibi-Témiscamingue, for your construction company in Québec Maritime, for your hostel in Beauceville, for your lodging in Hochelaga-Maisonneuve, for your camping in Boisbriand, for your outfitter in Nord-du-Québec, for your printing house in Hochelaga-Maisonneuve, for your financial services company in Québec Maritime, for your organization in Longueuil, for your nonprofit organization in Lachine, for your non profit organization in Baie-Comeau, for your small business in Pointe-Claire, for your insurance broker in Mirabel, for your human ressources in Ottawa, for your non profit in Anjou, for your HR in Tremblant, for your warehouse in Saguenay, for your bed and breakfast in Bas-Saint-Laurent

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 « C'est par le site Internet qu'on a le plus de "booking" et ça, c'est grâce à vous! » Larry

Suite à notre entretien téléphonique hier,  l'argumentation auprès des membres du Conseil d'administration pour le choix de Numérique Technologie entre les 4 firmes,  s'est fait naturellement. Mme Nault

Félicitations pour votre nouveau site. C'est très beau! Cynthia

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