How to configure e-mails for your small business in Québec Maritime
View our technical support page for your small business in Québec Maritime to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your small business in Québec Maritime might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your small business in Québec Maritime?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your small business in Québec Maritime and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Saint-Eustache, for your NPO in Rosemont, for your transportation company in Gaspésie, for your hockey league in the South Shore, for your hotel in Thetford Mines, for your restaurant in Saint-Jérôme, for your business in Quebec City, for your company in Estrie, for your SME in Hochelaga-Maisonneuve, for your car dealership in Côte-des-Neiges, for your startup in Saint-Georges, for your small town in Chambly, for your store in Lachenaie, for your shop in Robertsonville, for your thrift shop in Côte-des-Neiges, for your shoe store in Côte-des-Neiges, for your clothing store in Gaspé, for your electronics store in Boucherville, for your robotics store in Mascouche, for your eyewear store in Centre-du-Québec, for your furniture store in North Montreal, for your construction company in Québec Maritime, for your hostel in Bromont, for your lodging in Saint-Hubert, for your camping in Sorel-Tracy, for your outfitter in Sherbrooke, for your printing house in Lanaudière, for your financial services company in the Eastern Townships, for your organization in Saint-Georges, for your nonprofit organization in Bromont, for your non profit organization in Dorval, for your small business in Kirkland, for your insurance broker in North Montreal, for your human ressources in Napierville, for your non profit in Bas-Saint-Laurent, for your HR in Rimouski, for your warehouse in Laval, for your bed and breakfast in Candiac, for your spa in East-Broughton, for your brewery in Lachine, for your city in NDG, for your town in Laval, for your microbrewery in Rivière-du-Loup, for your association in La Prairie, for your tourism association in Sainte-Thérèse, for your regional tourism association in Dorval, for your RTA in Québec Maritime, for your pub in Brossard, for your bistro in Lévis, for your salon in Lanaudière, for your hairdressing salon in Verdun, for your beauty salon in Gatineau, for your plumbing company in Repentigny
Génial!!!! Merci beaucoup! Kim
Ok…. wow! Marco
Tu es un partenaire hors pair! J'ai vr apprécié travailler avec toi et ton entreprise toutes ces années! Claudia