How to configure e-mails for your small business in Sherbrooke
View our technical support page for your small business in Sherbrooke to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your small business in Sherbrooke might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "firstname.lastname@example.org", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your small business in Sherbrooke?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your small business in Sherbrooke and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in Candiac, for your NPO in Rimouski, for your transportation company in the Magdalen Islands, for your hockey league in Robertsonville, for your hotel in Mauricie, for your restaurant in Robertsonville, for your business in Chateauguay, for your company in Côte-des-Neiges, for your SME in Mascouche, for your car dealership in Nuns' Island, for your startup in Napierville, for your small town in Laval, for your store in Nuns' Island, for your shop in Lachine, for your thrift shop in North Montreal, for your shoe store in Nord-du-Québec, for your clothing store in Sainte-Thérèse, for your electronics store in Lac-Saint-Jean, for your robotics store in Gaspésie, for your eyewear store in Bromont, for your furniture store in Granby, for your construction company in Nuns' Island, for your hostel in Saguenay, for your lodging in Plessisville, for your camping in Brossard, for your outfitter in Robertsonville, for your printing house in Abitibi-Témiscamingue, for your financial services company in Rivière-du-Loup, for your organization in Candiac, for your nonprofit organization in Lachenaie, for your non profit organization in Nord-du-Québec, for your small business in Gaspésie, for your insurance broker in Lévis, for your human ressources in Côte-Nord, for your non profit in Gaspé, for your HR in Québec Maritime, for your warehouse in Boucherville, for your bed and breakfast in North Montreal, for your spa in Drummondville, for your brewery in Estrie, for your city in Saint-Laurent, for your town in Bas-Saint-Laurent, for your microbrewery in East-Broughton, for your association in Lasalle, for your tourism association in Montmagny, for your regional tourism association in Anjou, for your RTA in Chicoutimi, for your pub in Chaudière-Appalaches, for your bistro in Côte-des-Neiges, for your salon in Tremblant, for your hairdressing salon in Côte-des-Neiges, for your beauty salon in Mascouche, for your plumbing company in Saint-Jean-sur-Richelieu, for your sugar shack in Saguenay
Équipe très dynamique et à l'écoute de nos besoins Martine
Merci, quelle efficacité :) Marie-Ève
Oui tout est beau, vous m'avez arrangé ça comme un chef! Jeremie