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Answers to your most commont questions for a small town in Lévis

How to configure e-mails for a small town in Lévis

View our technical support page for a small town in Lévis to help you in configuring your Outlook, Android or Iphone.

I want to view my e-mails from a Web browser

You can access this service by adding "webmail." In the beginning of your domain name.
e.g.: http://webmail.domaine.com

I'm unable to send e-mails via my smartphone

Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.

I'M unable to send/receive any e-mail. Why?

A bad configuration in your e-mail servers for a small town in Lévis might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.

I need to have access to my e-mail but don't have anything installed. What can I do?

Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "person@mydomain.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.

What is the maximum size of a file I can send via e-mail for a small town in Lévis?

On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.

I am unable to send an e-mail, everything was working fine yesterday, what's happening?

It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for a small town in Lévis and you shouldn't have any future problems with this.

Can I redirect my e-mails to another e-mail?

Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!

If you can't find the answer to your question here, our customer service has the answer for your insurance company in Montmagny, for your NPO in Saint-Eustache, for your transportation company in Drummondville, for your hockey league in Boisbriand, for your hotel in Mont-Tremblant, for your restaurant in Mont-Tremblant, for your business in Sherbrooke, for your company in Victoriaville, for your SME in Black Lake, for your car dealership in Saint-Jérôme, for your startup in the Laurentians, for your small town in Ottawa, for your store in Outaouais, for your shop in Sherbrooke, for your thrift shop in Boucherville, for your shoe store in Rivière-du-Loup, for your clothing store in Chandler, for your electronics store in Lanaudière, for your robotics store in Chambly, for your eyewear store in Mauricie, for your furniture store in Tremblant, for your construction company in Boisbriand, for your hostel in Gaspé, for your lodging in Saint-Eustache, for your camping in Brossard, for your outfitter in Pierrefonds, for your printing house in Saint-Jean-sur-Richelieu, for your financial services company in Anjou, for your organization in Bromont, for your nonprofit organization in Lévis, for your non profit organization in Repentigny, for your small business in Côte-Nord, for your insurance broker in Trois-Pistoles, for your human ressources in East-Broughton, for your non profit in Saint-Eustache, for your HR in Gaspé, for your warehouse in the South Shore, for your bed and breakfast in Bas-Saint-Laurent

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