How to configure e-mails for your SME in Lachenaie
View our technical support page for your SME in Lachenaie to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your SME in Lachenaie might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your SME in Lachenaie?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your SME in Lachenaie and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
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Une expérience de qualité vécue chez numérique. L'équipe a mis sur pied un logiciel conçu spécialement à partir de nos besoins. Stéphane, chargé du projet, parlait notre langage (nos connaissances informatiques étant limitées), allant même jusqu'à monter des croquis sur papier pour nous aider à visualiser. Le service était courtois, rapide et un suivi a été assuré à toutes les étapes du projet. Un résultat très satisfaisant. Merci! Isabelle
« Merci et bravo pour le travail accompli! » Christian
L'Équipe de Numérique technologies a su répondre de manière très professionnelle à nos attentes. Travailler avec une équipe disponible, flexible et aux compétences multiples est un atout précieux pour notre entreprise. Jean-François