How to configure e-mails for your SME in the Laurentians
View our technical support page for your SME in the Laurentians to help you in configuring your Outlook, Android or Iphone.
I want to view my e-mails from a Web browser
You can access this service by adding "webmail." In the beginning of your domain name.
I'm unable to send e-mails via my smartphone
Make sure you have configured the SMTP server of your mobile services by default. Certain phones allow you to insert more than one SMTP so that you have a backup in case the first server doesn't work.
I'M unable to send/receive any e-mail. Why?
A bad configuration in your e-mail servers for your SME in the Laurentians might be the cause of your problem. You need to make sure you've entered the information we sent you. If your configuration is ok, make sure you have access to the Internet. Open a browser, for example, Google Chrome, and try to visit a website.
I need to have access to my e-mail but don't have anything installed. What can I do?
Every e-mail we configure also has a webmail you can use to access it. All you need is an internet connexion! To access your webmail, all you need to do is write "webmail" in front of your domain name. Your domain name is what's written after the "@" of your e-mail.
For example, if your e-mail is "email@example.com", all you need to do is enter "webmail.mydomain.com" and you'll have access to your webmail.
*Please take note that certain browsers might display a security warning. Don't be alarmed, you just need to proceed to gain access.
What is the maximum size of a file I can send via e-mail for your SME in the Laurentians?
On our servers, we limit files to 50 Mb.
If you pass this quota, you'll get an error message. If that happens, you can try to compress your attachment in a .ZIP file. The maximum file size applies both when sending and receiving e-mails and can't be increased.
I am unable to send an e-mail, everything was working fine yesterday, what's happening?
It's important to make a regular cleanup of your e-mails to free some space. Normally, with applications like Outlook, it's easy to configure your system to clean up e-mails that are over 14 days old. By doing so, you're freeing storage space for the e-mails for your SME in the Laurentians and you shouldn't have any future problems with this.
Can I redirect my e-mails to another e-mail?
Yes, you can redirect an e-mail from your domain name to another e-mail. All you need to do is ask!
If you can't find the answer to your question here, our customer service has the answer for your insurance company in East-Broughton, for your NPO in Saint-Léonard, for your transportation company in Anjou, for your hockey league in Saint-Hyacinthe, for your hotel in Gatineau, for your restaurant in Lac-Saint-Jean, for your business in Bas-Saint-Laurent, for your company in Drummondville, for your SME in Mascouche, for your car dealership in Saguenay, for your startup in Nuns' Island, for your small town in Lac-Saint-Jean, for your store in Chateauguay, for your shop in Pierrefonds, for your thrift shop in Napierville, for your shoe store in Black Lake, for your clothing store in La Prairie, for your electronics store in Mont-Tremblant, for your robotics store in Beauport, for your eyewear store in Nord-du-Québec, for your furniture store in the Laurentians, for your construction company in Boucherville, for your hostel in Bromont, for your lodging in Beauceville, for your camping in Granby, for your outfitter in Saguenay, for your printing house in Plateau-Mont-Royal, for your financial services company in Quebec City, for your organization in Gaspé, for your nonprofit organization in Plateau-Mont-Royal, for your non profit organization in Boisbriand, for your small business in Mauricie, for your insurance broker in Centre-du-Québec, for your human ressources in Rosemont, for your non profit in North Montreal, for your HR in Drummondville, for your warehouse in Mascouche, for your bed and breakfast in Joliette, for your spa in Nord-du-Québec, for your brewery in Tremblant, for your city in Chicoutimi, for your town in Gaspé, for your microbrewery in Nuns' Island, for your association in Verdun, for your tourism association in the Magdalen Islands, for your regional tourism association in Trois-Rivières, for your RTA in Nord-du-Québec, for your pub in Canada, for your bistro in Chambly, for your salon in Montmagny, for your hairdressing salon in Magog, for your beauty salon in Mauricie
Wow! C'est rapide! : ) Merci Kimberley
Je tiens a te remercier pour le vraiment bel article que tu as demandé à ta graphiste de mettre à côté du mien! C'est vraiment beau!!! Sarah
Votre gestionnaire de contenu fonctionne bien et est facile d'utilisation. Nous avons ainsi modifié textes, photos, disposition assez facilement. Il faut juste prendre un peu de temps pour se familiariser avec la procédure. Je profite de l'occasion pour vous remercier personnellement de votre précieuse collaboration à ce projet, ainsi qu'à toute l'équipe qui a contribué à sa réalisation. Le résultat est plus que satisfaisant et ce nouveau site Web permettra de promouvoir une image plus actuelle et dynamique de la MRC. Michelle